Toshiba strata ip5000 Manuel D’Utilisation

Call transfer allows a call to be directed from one telephone to another on the CIX. 

External transfers to telephone numbers or network extensions off the CIX are also 
supported, please check with your System Administrator to see if this is enabled.

There are two types of call transfer:

•

Blind transfer – The call is directly transferred to another extension without 
announcing the call or waiting to see if the caller is available.

•

Supervised transfer – The call is “supervised” during the transfer process so the 
call can be announced to the receiving party before completing the transfer. A 
supervised transfer also allows the person originating the transfer to take back or 
cancel the transfer.

1. While on a call, press the 

 Soft Key. 

2. Dial the extension where you wish to transfer the call.The call rings the destination 

station and your telephone returns to the idle state. If your telephone does not go 
idle, the destination may be located in a remote node, so you need to hang up to 
return to idle state.

1. While on a call, press 

Cnf/Trn

. Your Line LED flashes green and you hear internal 

dial tone.

2. Dial the extension where the call will be transferred. You can remain on the line 

and announce the call or hang up to complete a “blind transfer.”

If the privacy option has been disabled, then if you use a 

Line

 button when you 

transfer the call, the LED will flash red until the receiving party answers. While 
the LED is flashing, you can press the 

Line

 button to return to the call. If the 

receiving party answers the call, the LED turns solid red and you cannot 
reconnect to the original caller. 

During call transfer, you can connect all three parties by pressing the 

Cnf/Trn

 

button or by pressing the 

JOIN

 soft key. This allows the three parties to talk 

together. 

3. Transfer with Camp On: If the station to which you want to transfer the call is busy, 

you may hang up and the transferred trunk or station will be camped on to the busy 
destination.