Toshiba strata ip5000 Manuel D’Utilisation

When you reach a busy station, you can set Automatic Callback to have the system 
monitor the busy extension and notify you when it becomes idle. 

Automatic Callback can place you in queue for an available outside line, if you reach 
a line group in which all lines are busy. When a station or line becomes available, the 
system rings your telephone; when you answer the system automatically rings the 
intended destination. The amount of time the system will wait for an idle destination is 
set in system programming. Automatic Callback is also known as “Exchange Line 
Queuing.”

1. If you hear busy tone after dialling an outside line access code or a station number, 

press 

Auto Callback

 or 

4

. Busy tone stops, followed by success tone, then busy 

tone resumes.

2. Hang up. You can make other calls while waiting. 

3. When the called station or outside line becomes idle, your telephone rings and you 

will see a fast flashing LED.

•

If you called a busy station, the extension LED flashes green (incoming call) 
and the called number displays.

•

If you called a busy outside line, the extension LED flashes green (incoming 
call rate). The seized line’s number displays.

4. Answer within about three rings (can be programmed to ring up to three minutes) 

to prevent the callback from being cancelled. After you answer, you hear success 
tone, and the LED flashes green (in-use).

If you hear a busy tone after answering a callback, the called party is already on 
another call or the line has already been seized or has received an incoming call. 
Your request is not cancelled. You will be called again the next time a line becomes 
idle.

If you were attempting to make an outside call, the telephone number is 
automatically dialled, including the account code or override codes that were used.

Press 

Auto Callback

 or extension button + 

#431

.