Epson small-in-one nx330 Manuel D’Utilisation

Problems and Solutions

2.

If paper is stuck inside, lift up the scanner, remove the jammed paper and torn 
pieces, then lower the scanner.

3.

Press 

x

 

to resume printing. If the error message does not clear, turn the printer 

off and then back on.

If you have any problems with the copy or print quality, try these solutions:

■

Make sure the document is placed flat against the document table glass and your 
Epson printer is not tilted or placed on an uneven surface.

■

Load the paper printable side up (usually the whiter, brighter, or glossy side).

■

Make sure your paper isn’t damp or curled.

■

Use a support sheet with special paper or load your paper one sheet at a time. Remove 
sheets from the output tray so not too many collect at a time.

■

Make sure the type of paper you loaded matches the paper size and paper type settings 
on the control panel or in your printer software (see page 12). 

■

For the best print quality, use Epson special paper (see page 4) and genuine Epson ink 
cartridges (see page 18).

■

If you notice light or dark bands across your printouts or they are too faint, you may 
need to clean the print head (see page 17). This unclogs the nozzles so they can deliver 
ink properly. Run a nozzle check as described on page 16 to see if the print head needs 
cleaning.

■

Clean the print head as described on page 17.

■

If you notice jagged vertical lines, you may need to align the print head. See your 
online User’s Guide for instructions.

■

The ink cartridges may be low on ink. Check your cartridge status (see page 17) and 
replace cartridges, if necessary (see page 19).