Philips HD4918 Manuel D’Utilisation
Troubleshooting
If your induction cooker does not function properly or if the cooking
quality is insufficient, consult the table below. If you are unable to solve the
problem, contact a Philips service centre or the Customer Care Centre in
your country.
Problem
Solution
The power-on light does
not go on.
There is a connection problem. Check if the induction cooker is
connected to the mains and if the plug is inserted firmly into the wall
socket
The light is defective. Take the appliance to your Philips dealer or a service
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
When I press the cooking
mode button, the on-light
of the selected mode does
not go on.
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The Hr:Min light does
not go on when I set the
cooking time.
You have selected the Hot pot cooking mode. You can only adjust the
cooking time in the Quick start (manual) mode and in the preset Stew,
Soup/Congee, Steam-Hi, Steam-Lo, Stir fry, Boil and Keep warm cooking
modes.
The light is defective. Take the appliance to your Philips dealer or a service
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The timer light does not go
on when I set the timer.
You have selected the Quick start (manual) mode or the preset Hot pot,
Stir fry, Boil or Keep warm cooking mode. You can only use the timer in
the Stew, Soup/Congee, Steam-Hi and Steam-Lo cooking modes (see
the ‘Default and adjustable settings’ table in chapter ‘Using the appliance’).
The light is defective. Take the appliance to your Philips dealer or a service
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
I cannot change the power
setting before I select the
Stew mode or Soup/
Congee mode.
In the Stew and Soup/Congee modes, the appliance first brings the food
to the boil and then switches to a lower power level. You can only adjust
the power level after the boiling stage.
The appliance beeps
continuously.
You have put unsuitable cookware on the cooking plate or you
have removed the cookware from the cooking plate during cooking.
Place suitable cookware on the cooking plate.
The maximum power
setting for certain cooking
modes is very low.
In the Stew and Soup/Congee modes, the appliance first brings the food
to the boil and then switches to a lower power level. You can only adjust
the power level after the boiling stage.
I cannot switch to a
different cooking mode
during cooking.
You cannot switch to a different cooking mode during cooking. If you
want to select a different cooking mode, press the Power on/off button to
switch off the cooker. Then press the Power on/off button again to switch
the cooker back on.
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