Philips hd4917 Manuel D’Utilisation

If you need information or if you have a problem, please visit the Philips 

website at www.philips.com or contact the Philips Customer Care Centre 

in your country (you find its phone number in the worldwide guarantee 

leaflet). If there is no Customer Care Centre in your country, go to your 

local Philips dealer or contact the Service Department of Philips Domestic 

appliances and Personal Care BV.

If your induction cooker does not function properly or if the cooking 

quality is insufficient, consult the table below. If you are unable to solve the 

problem, contact a Philips service centre or the Customer Care Centre in 

your country. 

Problem

Solution

The power-on light does 

not go on.

There is a connection problem. Check if the induction cooker is 

connected to the mains and if the plug is inserted firmly into the wall 

socket
The light is defective. Take the appliance to your Philips dealer or a service 

centre authorised by Philips.

When I press the cooking 

mode button, the on-light 

of the selected mode does 

not go on.

The light is defective. Take the appliance to your Philips dealer or a service 

centre authorised by Philips.

The Hr:Min light does 

not go on when I set the 

cooking time.

You have selected the Hot pot cooking mode. You can only adjust the 

cooking time in the Quick start (manual) mode and in the preset Stew, 

Soup/Congee, Steam, Stir fry, Boil and Keep warm cooking modes.
The light is defective. Take the appliance to your Philips dealer or a service 

centre authorised by Philips.

The timer light does not go 

on when I set the timer.

You have selected the Quick start (manual) mode or the preset Hot pot, 

Stir fry, Boil or Keep warm cooking mode. You can only use the timer 

in the Stew, Soup/Congee, Steam cooking modes (see the ‘Default and 

adjustable settings’ table in chapter ‘Using the appliance’).
The light is defective. Take the appliance to your Philips dealer or a service 

centre authorised by Philips.

I cannot change the power 

setting before I select the 

Stew mode or Soup/

Congee mode.

In the Stew and Soup/Congee modes, the appliance first brings the food 

to the boil and then switches to a lower power level. You can only adjust 

the power level after the boiling stage.

The appliance beeps 

continuously.

You have put unsuitable cookware on the cooking plate or you 

have removed the cookware from the cooking plate during cooking. 

Place suitable cookware on the cooking plate.

The maximum power 

setting for certain cooking 

modes is very low.

In the Stew and Soup/Congee modes, the appliance first brings the food 

to the boil and then switches to a lower power level. You can only adjust 

the power level after the boiling stage.

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