Maytag w10577942b Manuel D’Utilisation

First try the solutions suggested here or visit our website at www.amana.com/help  

for assistance and to possibly avoid a service call.

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and washer 

must be level to operate properly. Jam nuts must be tight 

against the bottom of the cabinet.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in Installation Instructions.

Load could be unbalanced  

or too large. 

Avoid tightly packing the load. Avoid washing single items.  

Balance a single item such as a rug or jeans jacket with a  

few extra items. 

Item or load not suitable for selected cycle. See “Cycle Guide” 

and “Using Your Washer.”

Empty pockets before washing. Loose items such as coins  

could fall between washer drum and tub or may block pump.  

It may be necessary to call for service to remove items.

Fill hoses not attached tightly.

Tighten fill-hose connection. 

Properly seat all four fill-hose flat washers.

Drain hose connection.

Check that the drain hose is properly secured to drainpipe or 

laundry tub.

Check household plumbing for leaks 

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check 

all household plumbing for leaks (laundry tubs, drainpipe, water 

pipes, and faucets).

Fill hose washers.

It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel drum.  

Objects caught in washer 

drain system.

Clicking or metallic 

noises

Gurgling or humming

The pump may make a humming sound with periodic gurgling 

or surging as final amounts of water are removed during the 

spin/drain cycles. This is normal at certain stages of the cycle.

Washer may be draining water.

Check the following for 

proper installation

Vibration, rocking, or 

“walking”

Load not completely 

covered in water

Water level not visible on door or 

does not cover clothes.

This is normal for an HE front load washer. The washer senses 

load sizes and adds the correct amount of water for optimal 

cleaning.

Washer may not be level.

The door will lock unlock and lock again. You will hear 3 clicks 

after touching and holding HOLD TO START. This is normal.

Door locking or unlocking.

Not using HE detergent or using too 

much HE detergent.

Only use HE detergent. Suds from regular detergents can 

cause leaking from the door or rear of cabinet. Always measure 

detergent and follow manufacturer’s directions based on your 

load requirements.

Water or suds leaking 

from door or rear of 

cabinet

Residue on door glass.

Periodically clean the underside of the glass window to avoid 

potential leaks. 

The shipping bolts are still in the 

back of the washer.

See “Remove transport bolts from washer” in the  

Installation Instructions.

Door opened during “Add a  

Garment.”

Water can drip off the inside of the door when the door is 

opened after the start of a cycle. 

Rolling or sloshing  

and occasional clicking 

(on slow-speed spin)

This is normal at certain stages of the cycle.

Steel balls in the balancing system 

are balancing the load.