Oricom eco3400 Manuel D’Utilisation

Appendix

TROUBLESHOOTING

Problem(s)

Tip(s)

No dial tone

•  Check your phone connections.
•  The handset may be out of range. Move closer to the base.
•  The battery capacity may be low. Charge battery.

Signal icon flashing

• The handset may be out of range. Move closer to the base.
• If the handset displays

UNREGISTERED

, register the handset. See page

22.

Registration fails

continuously

• Your base memory may be full. Delete an un-used handset and try again. See

page 22.

No parking tone

• The handset may not be placed properly on the cradle. Try again.
• Charging contacts may be dirty. Disconnect the power supply first and then

clean contacts with a damp cloth.

• Turn on the handset tone. See page 19.

Handset on the charger
does not charge

•  The batteries may be defective. Purchase new batteries from your dealer.
•  Check that the batteries are inserted correctly.
•  Make sure the handset is placed properly on the charger. The battery icon

animates while charging.

No display

• Check that the batteries are charged.
• Check the power and phone connections.

Bad audio (crackles,

echo, etc.)

• If you have Broadband installed you MUST install high quality line filters (not

supplied) on all phone sockets. This is not a problem with your phone.

• The handset may be nearly out of range. Move closer to the base unit.
• The phone may be interfered by nearby electrical appliances. Move the base

unit.

• The phone may be at a location with thick walls. Move the base unit.

Handset does not ring

• Check that the handset ringer is turned on. See page 19.

Caller ID does not
display number

• Caller ID service may not be activated. Check with your service provider.
• The caller’s information may be withheld or is unavailable.

Cannot make/answer a
2nd call

•  2nd call service may not be activated. Check with your service provider.
•  Check that the recall selection is correct. See page 20.
•  Check that the correct country is selected. See page 10.