Cadillac 2006 sts-v Manuel D’Utilisation

Customer Assistance and Information ...............7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text

Telephone (TTY) Users ................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Service ...........................................7-5
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event

Data Recorders ..........................................7-8

Collision Damage Repair ................................7-10

Reporting Safety Defects ................................7-13

Reporting Safety Defects to the United

States Government ....................................7-13

Reporting Safety Defects to the Canadian

Government ..............................................7-13

Reporting Safety Defects to General Motors .....7-14
Service Publications Ordering Information .........7-14

Section 7

Customer Assistance and Information

7-1