VTech cs6328-2 Manuel D’Utilisation

36

Your telephone has separate indicators for two different types of voice 

messages: those left on its built-in answering system and those left at your 

service provider’s voicemail. Your telephone’s built-in answering system 

messages and voicemail messages are separate. Each alerts you to new 

messages differently. 

If   and 

NeW VOICeMAIL display on the handset, your telephone 

service provider is indicating that it has new voicemail for you. To listen 

to your voicemail, you typically dial an access number provided by your 

telephone service provider, followed by a security code or PIN.
To listen to messages recorded on your digital answering system, press   

 on the telephone base (page 37).

Some service providers bundle or combine multiple services like voicemail 

and call waiting, so you may not be aware that you have voicemail. To check 

what services you have and how to access them, contact your telephone 

service provider.
To use your voicemail service rather than your answering system, turn off 

your answering system. To use your answering system rather than your 

voicemail service, contact your telephone service provider to deactivate 

your voicemail service. You can also use your telephone answering system 

and voicemail together by setting your built-in answering system to answer 

before voicemail answers as described below. To learn how to program your 

voicemail settings, contact your telephone service provider. Then, if you are 

on a call, or if the answering system is busy recording a message and you 

receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your 

voicemail is set to answer. For example, if your voicemail answers after six 

rings, set your answering system to answer after four rings. Some voicemail 

providers may program the delay before answering calls in seconds instead 

of rings. In this case, allow six seconds per ring when determining the 

appropriate setting. 

The answering system can record and store up to 99 messages. Each 

message can be up to four minutes in length. The total storage capacity for 

the announcement, messages and memos is approximately 14 minutes. 

The actual recording time depends on individual message characteristics. 

Messages remain available for replay until you delete them.

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