National Instruments 3.22E+04 Manuel D’Utilisation

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Appendix C
Troubleshooting and Common Questions
© National Instruments Corporation
C-3
2.
In some versions of Windows Me/9x, in the Device Manager, the 
Driver tab shows information about the installed driver. Make sure that 
the National Instruments serial driver is installed for the port.
If the serial driver is a Microsoft driver, reinstall the NI-Serial software. 
For instructions on how to do so, refer to Chapter 2, 
3.
Make sure that the National Instruments serial driver is installed, as 
follows:
a.
Locate the 
niserial.vxd
 file in the 
\Windows\system
 
directory.
b.
If the 
niserial.vxd
 file is missing, reinstall the hardware and 
software. For instructions on how to do so, refer to Chapter 2, 
Installation and Verification.
Diagnostic Utility Does Not Show All Installed Ports
If the diagnostic utility does not show all the ports you installed, complete 
the following steps:
1.
Verify the hardware resources, as follows:
a.
In the Device Manager tab, under Multi-function adapters, 
double-click on a serial board.
b.
If a serial board is missing from the Multi-function adapters list, 
reinstall the hardware and software. For instructions on how to do 
so, refer to Chapter 2, Installation and Verification.
c.
Click on the Resources tab. If the resources were assigned 
properly, the Resources tab shows which resources are assigned 
to your serial ports.
d.
Check the hardware resources. If they are in conflict, refer to the 
previous section, 
2.
In some versions of Windows Me/9x, in the Device Manager, the 
Driver tab shows information about the installed driver. Make sure that 
the National Instruments serial driver is installed for the port.
If the serial driver is a Microsoft driver, reinstall the NI-Serial software. 
For instructions on how to do so, refer to Chapter 2, Installation and 
Verification
.
3.
Physically make sure the correct number of boards/ports are installed.