Crestron qm-ae Manuel D’Utilisation

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Crestron QM-AE 
 
QuickMedia™ Audio Extractor
 
Troubleshooting Communications 
Use the following checklist if communication cannot be established with the 
control processor. 
1.  Verify that you are using the correct cables. As described previously, 
an RS-232 connection requires a null modem RS-232 cable. TCP/IP 
connection requires a CAT5 cable with 8-pin RJ-45 connectors. 
2.  With a serial connection, verify that the correct COM port on the PC 
has been selected. Some computers have more than one COM port; 
some may be internal (e.g., for a modem). Consult the manufacturer’s 
documentation for further information about the COM ports on your 
PC.  
3.  Remove and reapply power to the control system. 
4.  If communication still cannot be established, contact Crestron customer 
service. 
Uploading a SIMPL Windows Program 
A control system source file has 
the extension .smw. A compiled 
SIMPL Windows file has the 
extension .spz for a 2-Series 
control system. 
The SIMPL Windows file can be uploaded to the control system using SIMPL 
Windows or via Crestron Toolbox.  
Upload via SIMPL Windows 
1. Start 
SIMPL 
Windows. 
2. Select 
File | Open to view the “Open” window, navigate to the SIMPL 
Window file (.smw), and click Open
3. Select 
Project | Transfer Program
Upload via Crestron Toolbox 
1.  Verify that the procedure for “Communication Settings” that begins on 
page 34 has been performed. 
2. Open 
Crestron 
Toolbox. 
3. Select 
Tools | System Info
Crestron Toolbox – Tools | System Info 
 
Operations Guide – DOC. 6331 
 
QuickMedia™ Audio Extractor: QM-AE ● 
 
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