Crestron qm-ae Manuel D’Utilisation

Crestron QM-AE 

 

QuickMedia™ Audio Extractor

 

The following table provides corrective action for possible trouble situations. If 
further assistance is required, please contact a Crestron customer service 
representative.  

The QM-AE is 
not receiving 
power. 

Improper power supply. 

Use only Crestron power supplies for 
Crestron equipment. 

PWR LED 
does not 
illuminate. 

The QM-AE is not 
receiving power. 

Verify that Cresnet is properly attached.  

No audio 
output. 

The audio input or output 
connection is incorrect. 

Verify that the balanced audio output 
connection is secure. 
Verify that the QM input connection is 
secure. 

If you cannot locate specific information or have questions after reviewing this 
guide, please take advantage of Crestron's award winning customer service team 
by calling the Crestron corporate headquarters at 1-888-CRESTRON  
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron 
website (www.crestron.com) for a listing of Crestron worldwide offices. 

You can also log onto the online help section of the Crestron website to ask 
questions about Crestron products. First-time users will need to establish a user 
account to fully benefit from all available features. 

As Crestron improves functions, adds new features, and extends the capabilities 
of the QM-AE, additional information may be made available as manual 
updates. These updates are solely electronic and serve as intermediary 
supplements prior to the release of a complete technical documentation revision.  

Check the Crestron website periodically for manual update availability and its 
relevance. Updates are identified as an “Addendum” in the Download column.