Toshiba Canvio Slim for Mac Manuel

User’s Manual

EN-7

Q:  Why doesn’t the drive need a fan?
A:  The drives are designed to have optimal heat dissipation, and therefore 

no fan is required. This results in a near silent operation.

Q:  Why is the capacity of my drive (as shown in Windows) lower than the 

drives actual stated capacity?

A:  This difference can be explained because of the different methods of 

calculating the capacity.
Hard drive manufacturers calculate on the decimal system, while the 

operating system calculates in the binary system.
Example decimal:
1GB = 1,000MB = 1,000,000KB = 1,000,000,000 bytes
Example binary:
1GB = 1,024MB = 1,048,576KB = 1,073,741,824 bytes
As a result, a 120GB (decimal) hard disk appears in Windows to have 

just 112GB (binary).

Q:  Can I use my drive to copy an operating system from one computer to 

another?

A:  No, you must follow the operating system supplier instructions for 

installation. A simple copy does not work.

Q:  Does Toshiba offer a data recovery services?
A:  Yes, Toshiba offers a Data Recovery Service for external hard drives. 

Please check our website www.toshiba-europe.com/services for further 

information about this service.

My computer does not recognize the disk drive at all.

■

Make sure all of your connections are secure.

■

If your drive is connected via a USB hub, make sure that it has its own 

power supply.

■

If using an add-on card, make sure it is working properly and update the 

software/firmware. If using Windows XP, make sure you have Service 

Pack 1 or later.

Is it dangerous if the drive feels warm whilst in operation?
A:  This is normal, and therefore not dangerous.