Avaya 9641G Guide De Spécification
• Browser: A built-in browser, based on
WebKit, supports HTML and Javascript
to let you access websites and enterprise
applications.
to let you access websites and enterprise
applications.
Contact Center Model
A model of the 9641G designed for contact
centers takes advantage of the touch screen
to simplify access to a range of features
for enhancing agent productivity, such as
handling greetings, monitoring calls in
the queue, updating status and quickly
completing many other day-to-day tasks. A
contact center faceplate (eliminating the
handset) and dual headset adapter make it a
valuable addition to any contact center.*
centers takes advantage of the touch screen
to simplify access to a range of features
for enhancing agent productivity, such as
handling greetings, monitoring calls in
the queue, updating status and quickly
completing many other day-to-day tasks. A
contact center faceplate (eliminating the
handset) and dual headset adapter make it a
valuable addition to any contact center.*
Specifications
Hardware:
• Color display 4.1 inches x 2.3 inches
(10.4cm x 5.9cm)
• Configurable line appearance/
feature key buttons
• Touch Screen
• 4 position adjustable tilt display
• Permanently-labeled feature buttons:
speaker, mute, headset, contacts, home,
history, message, phone, forwarding,
volume (separate volume levels in
handset, speaker, ringer, and headset)
history, message, phone, forwarding,
volume (separate volume levels in
handset, speaker, ringer, and headset)
• Red LEDs for speaker, mute, headset,
message and history
• 24 administrative buttons with 5 lines
displayed (configuration dependent)
• Wideband speakerphone
• 0-5 Softkeys
• Ergonomic hearing aid compatible
handset supporting TTD acoustic coupler
• 2 message waiting indicators
• 360-degree visual alert for incoming calls
and voice mail
• Rich, classic, alternate ringtones
• Reversible wedge stand for desktop
or wall-mount use and dual-position
flip stand
flip stand
• Bluetooth and DECT headset support
with adapter
• Ethernet (10/100/1000) line interface
• Secondary Ethernet (10/100/1000)
line interface
• IEEE PoE 802.3af class 2 device
Software:
• SIP protocol support
• H.323 protocol support
• Standards-based codec support: G.711,
G.726, G.729A/B G.722 (G.726 is not
available in SIP)
available in SIP)
• Supports the following languages: Arabic,
Brazilian Portuguese, Simplified Chinese,
Dutch, English, Canadian French,
Parisian French, German, Hebrew, Italian,
Japanese (Kanji, Hiragana and Katakana),
Korean, Latin American Spanish,
Castilian Spanish, and Russian.
Dutch, English, Canadian French,
Parisian French, German, Hebrew, Italian,
Japanese (Kanji, Hiragana and Katakana),
Korean, Latin American Spanish,
Castilian Spanish, and Russian.
Requirements and
Platform Support:
Platform Support:
• Avaya Aura™ Communication Manager
3.1.4+ and greater (H.323)
• Avaya Aura™ Communication Manager
6.0 with Avaya Aura™ Session Manager
6.0 or Avaya Midsize Business Template
5.2.1 (SIP)
6.0 or Avaya Midsize Business Template
5.2.1 (SIP)
• Local or centralized electrical power
through a 802.3af switch, or local
power supply.
power supply.
• HTTP file server
Learn More
To learn more about the 9641G IP
Deskphone and 9600 Series IP Deskphones
contact your Avaya Client Executive, Avaya
Authorized Business Partner or visit
Deskphone and 9600 Series IP Deskphones
contact your Avaya Client Executive, Avaya
Authorized Business Partner or visit
avaya.com
for white papers, case studies
and other information showcasing Avaya
solutions in action.
solutions in action.
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Avaya and the Avaya Logo are trademarks of Avaya Inc. and are registered in the United States and other countries.
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc.
All other trademarks are the property of their respective owners. Avaya may also have trademark rights in other terms used herein.
References to Avaya include the Nortel Enterprise business, which was acquired as of December 18, 2009.
11/10 • UC4562
Avaya and the Avaya Logo are trademarks of Avaya Inc. and are registered in the United States and other countries.
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc.
All other trademarks are the property of their respective owners. Avaya may also have trademark rights in other terms used herein.
References to Avaya include the Nortel Enterprise business, which was acquired as of December 18, 2009.
11/10 • UC4562
About Avaya
Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit
www.avaya.com
.
avaya.com
*Availability 2Q FY11