Unify4Life Corporation ARIZ02 Manuel D’Utilisation

Troubleshooting

Most common problems with the Zentral Smartphone Jukebox can be solved by trying one of the 

following solutions. If you have any further questions, please call our help line toll-free at 1-800-732-6866

or visit www.ZentralHomeCommand.com.

with the Zentral Receiver.
The Zentral Receiver is discoverable for 10 minutes 

after you plug it in. If you haven’t paired it with 

your smartphone in that time, unplug the Zentral 

Receiver and plug it back in. 
I can’t download the App.

Make sure have a strong signal (WiFi or mobile). 

If you’re using a corporate account on your 

smartphone, you might need to ask your IT 

department to allow this App to be downloaded. If 

you still can’t download the App, call the technical 

support line for your mobile carrier. 
The App won’t install on my BlackBerry or iPhone.

If you’re using a corporate account on your 

smartphone, you might need to ask your IT 

department to allow this App to be installed. If you 

still can’t install the App, call the technical support 

line for your mobile carrier.

Make sure you’re within Bluetooth range of 

the Zentral Receiver—start close to the Zentral 

Receiver with nothing between you and it. If you 

still can’t control the iPod, remove it from the dock 

and confirm that you are using the appropriate

insert for the model of iPod you have. Check for 

any obstructing debris. Then reinsert iPod into the 

docking port and establish a secure connection.
I can’t hear music from my iPod.

Check the connection between the Zentral 

Receiver and your audio system. Make sure the 

mini connector is in the Audio Out jack on the 

Zentral Receiver and the red and white connectors 

are in the red and white jacks on your audio 

system. Make sure you’ve connected the Zentral 

Receiver to the correct jacks to play music on your 

audio system (inputs, not outputs).