SMART Technologies WC602 Manuel D’Utilisation

TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD

Where to Find More Information

The Help Center contains links to a wide range of information, including procedures, 
concepts, help with applications, SMART Notebook tool descriptions, troubleshooting 
hints and more. 

Access the Help Center by pressing the Help button on the pen tray. The Help button 
also provides access to the orientation screen and SMART contact information. For 
more information on the pen tray buttons, see page 49. Alternatively, access the Help 
Center from the SMART Board icon 

 in the Windows notification area or Mac Dock.

For more resources, visit 

, and then 

select your country. In the Support section of this site, you’ll find up-to-date, 
product-specific information, including setup instructions and specifications. This 
website’s 

 also has free learning resources, hands-on lessons and 

information on how to get more training.

Contacting SMART Technical Support

SMART Technical Support welcomes your call. However, if you experience difficulty 
with your SMART product, you might want to contact your 

first. Your local reseller might be able to resolve the issue without delay.

Before contacting SMART Technical Support, make note of your SMART Board 
interactive whiteboard’s serial number, and then note it in the inside cover of this 
manual (if you printed it).

You can find the serial number in two places: on the back of your SMART Board 
interactive whiteboard, and on the bottom, right-hand edge of your interactive 
whiteboard's frame (the side).