Broadcom Corporation BRCM1005-D Manuel D’Utilisation

186

Getting Help

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Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system’s start-up 

files. If the computer is connected to a printer, print each file. Otherwise, record the contents 

of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed: