Vocera Communications AB3000 Manuel D’Utilisation

 Why does the Genie ask me to wait when I press Call?

Why does the Genie ask me to wait when I press Call?

All communications with the Genie go through speech-recognition ports. If the
Genie asks you to wait, it means that all of those ports are in use. If you wait a
short time, the Genie will prompt you to speak.

Why can't I receive calls or messages?

You may be logged in as a different user. Check the badge display while the
badge is idle to see who is actually logged in on that badge. If your name is
displayed, contact the system administrator for assistance.

Why do some text messages begin with strange characters?

The message was sent in HTML format. Ask the sender to re-send the message
in plain text format.

Why does my badge beep and then restart?

If you ignore low-battery signals and alerts long enough, the battery level will
get so low that the badge resets. Recharge your battery.

What can I do if badge buttons are not working?

If the badge display is blank and the indicator lights are off, it means you need
to recharge the battery.

Occasionally, the badge may need to be reset. If you have an image on the
badge display, but none of the buttons respond when you press them, remove
the battery and then put it back in again. The badge should work normally after
it resets.

How can I stop getting logged out when I charge my badge?

This automatic log off is the result of the settings for your badge on the Vocera
server. If you want to use your badge while it is in a single-bay charger, contact
the system administrator.

Eight-bay chargers do not have cutouts for the badge speaker, so you cannot
use the badge while it is charging in that kind of charger.