Vocera Communications AB3000 Manuel D’Utilisation

 Software and Configuration Requirements

Guest Access

Guest Access number

Callers can interact with the Genie to
place a call. They are not identified
to the called person and cannot issue
voice commands. This type of access
requires no additional configuration or
user licenses, and it is the same type of
access that existed prior to Vocera 4.1.

Direct Access

Direct Access number
(SIP or ISDN PRI only)

   or

Guest Access number.
Once connected, press
the star (*) key to
switch to direct access
mode.

Once callers are authenticated, either
by Caller ID or by name and password,
they have full permission to access
the Genie to issue Vocera commands.
This type of access requires additional
configuration and a Vocera Access
Anywhere user license.

Software and Configuration Requirements

To access the Genie from a phone, your Vocera System must meet these
software and configuration requirements:

• The Vocera Telephony Solution Software must be installed on your system.

• The Vocera system must have a license key that allows users to access the

Genie from a phone.

• To use Caller ID to authenticate users, users must be members of groups that

have been granted the following permission:

• Access Vocera Anywhere Using Caller ID

Note: Caller ID is supported only when your Vocera system has a digital or IP
connection to the PBX, you have selected an ISDN or SIP signaling protocol,
and Calling and Called Party Information is enabled on the PBX.

• User profiles must be enabled for Vocera Access Anywhere and must be

properly configured with phone numbers or a phone password to allow
authentication.

Only a system administrator can enable your user profile for Vocera Access
Anywhere. However, you can use the User Console to set your phone
numbers and phone password. For more information, see 

 on page 99.