INTERACTIVE COMMUNICATIONS INFORMATION TECHNOLOGIES CO. LTD. TC-100E0001 Manuel D’Utilisation
TC-100E ICIT TeleCenter
User Manual Ver 1.0
Copyright ICIT Co. Ltd. 1999 All Rights Reserved 24
Installation and Troubleshooting Notes for TeleCommunicator
For Win95 Installations
Installed Directories –
TeleCommunicator can be installed in any directory under a Windows 95 operating
system. The files TeleCommunicator.exe (main application) and data.mdb (user data)
must be in the same directory. Sub-directories from this installed directory are
REQUIRED to be present for proper operation and include a) \image which stores the
wallpaper graphics, b) \res which stores the wallpaper and label resources and c)
\mailbox which stores the email and facsimile mail-box directories and saved email and
fax files.
Version Updates –
The version of TeleCommunicator installed is displayed under HELP – About
TeleCommunicator. Updates may be downloaded from the web-site of ICIT America at.
In most cases, an update will include only a new updated TeleCommunicator.exe main
application that should be copied over and replace the older version of the same file in the
installed directory. The users set-up and saved Directory, Email and other settings will be
available from the new version as the same data.mdb file which stores these settings will
not be changed. If there is an update that includes other files or updates to data.mdb the
update will specify and include this information and update procedures to be followed.
Start-Up Error – Com4 or Com5 –
When TeleCommunicator is started, it will check to verify that interfaces to telephone
functions are available and operating properly. An error message will be displayed if they
are not. Reference the VAR and OEM TECHNICAL GUIDE for procedures to determine
if the error is a software or hardware problem and follow procedures to correct the
problem.
Graphics or Wallpaper Display Error –
If TeleCommunicator starts and operates, but graphics or logo areas or touch-area
graphics do not display properly, it is probably that sub-directories required and detailed
above are not installed properly or graphic files that were set-up as Wallpaper in the
UTILITY – Function tab have been erased or moved from their original directory. Check
that the sub-directories are available from the installed directory, check that the
VAR AND OEM TECHNICAL GUIDE
A VAR and OEM Technical Guide for the TeleCenter is available from ICIT America. It
includes all of the detailed hardware configurations and software interfaces required to
program and customize the TeleCenter and operate different operating systems and third
party applications.
For Win95 Installations
Installed Directories –
TeleCommunicator can be installed in any directory under a Windows 95 operating
system. The files TeleCommunicator.exe (main application) and data.mdb (user data)
must be in the same directory. Sub-directories from this installed directory are
REQUIRED to be present for proper operation and include a) \image which stores the
wallpaper graphics, b) \res which stores the wallpaper and label resources and c)
\mailbox which stores the email and facsimile mail-box directories and saved email and
fax files.
Version Updates –
The version of TeleCommunicator installed is displayed under HELP – About
TeleCommunicator. Updates may be downloaded from the web-site of ICIT America at.
In most cases, an update will include only a new updated TeleCommunicator.exe main
application that should be copied over and replace the older version of the same file in the
installed directory. The users set-up and saved Directory, Email and other settings will be
available from the new version as the same data.mdb file which stores these settings will
not be changed. If there is an update that includes other files or updates to data.mdb the
update will specify and include this information and update procedures to be followed.
Start-Up Error – Com4 or Com5 –
When TeleCommunicator is started, it will check to verify that interfaces to telephone
functions are available and operating properly. An error message will be displayed if they
are not. Reference the VAR and OEM TECHNICAL GUIDE for procedures to determine
if the error is a software or hardware problem and follow procedures to correct the
problem.
Graphics or Wallpaper Display Error –
If TeleCommunicator starts and operates, but graphics or logo areas or touch-area
graphics do not display properly, it is probably that sub-directories required and detailed
above are not installed properly or graphic files that were set-up as Wallpaper in the
UTILITY – Function tab have been erased or moved from their original directory. Check
that the sub-directories are available from the installed directory, check that the
VAR AND OEM TECHNICAL GUIDE
A VAR and OEM Technical Guide for the TeleCenter is available from ICIT America. It
includes all of the detailed hardware configurations and software interfaces required to
program and customize the TeleCenter and operate different operating systems and third
party applications.