ZyXEL Communications Corporation PLA4231 Manuel D’Utilisation

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 Chapter 14 LEDs and Troubleshooting
PLA4231 User’s Guide
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Your powerline adapters may be located close to large appliances such as refrigerators or air-
conditioners that cause interference with the powerline signal. Move the adapters further away 
from such appliances to reduce interference. 
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Your powerline adapters may be placed close to electrical devices such as electrical insect-killers 
which produce radio waves. These may interfere with the powerline signals. Move the adapters 
further away from such electrical devices.
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Your wiring may be old and/or low quality or with a long wiring path. 
14.5  RESET/ENCRYPT Button Problems
This section applies only to PLA4231s with the RESET/ENCRYPT button.
The HomePlug light is already on, but I haven’t pressed the RESET/ENCRYPT button yet.
Your device has already connected to another powerline device. Press the RESET/ENCRYPT 
button for 5 to 8 seconds to release the connection.
The POWER light does not blink when I press the RESET/ENCRYPT button.
• Check the device is on.
• Press the RESET/ENCRYPT button again, making certain you have pressed the button for 0.5 to 
3 seconds.
• The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check 
your powerline device is a PLA4231.
• For PLA4231, you cannot use the RESET/ENCRYPT button when it is in Low Power mode. 
Connect the PLA4231 to a computer/router then try again.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the RESET/ENCRYPT button on both devices for 5 to 8 
seconds, then try to reconnect. 
The POWER lights on both devices blink when I press the RESET/ENCRYPT buttons, but the 
HomePlug light does not turn on.
• Ensure you have pressed the RESET/ENCRYPT button on both devices.
• Wait for about a minute while the devices set up a connection.