ZyXEL Communications Corporation PRESTIGE310S Manuel D’Utilisation

Prestige 310 Broadband Sharing Gateway

System Information & Diagnosis

9-6

9.3.1 Viewing Error Log

The first place you should look for clues when something goes wrong is the error/trace log. Follow the
procedure below to view the local error/trace log:
Step 1.

Select option 24 from the Main Menu to open Menu 24 - System Maintenance.

Step 2.

From Menu 24, select option 3 to open Menu 24.3 - System Maintenance - Log and Trace.

Step 3.

Select the first option from Menu 24.3 - System Maintenance - Log and Trace to display the
error log in the system.

After the Prestige finishes displaying, you will have the option to clear the error log.

Figure 9-6

Examples of Error and Information Messages

Examples of typical error and information messages are presented in the figure below.

Figure 9-7

Examples of Error and Information Messages

9.3.2 UNIX

Syslog

The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a
syslog server. Syslog and accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and
Accounting, as shown next.

Menu 24.3 - System Maintenance - Log and Trace

1. View Error Log
2. UNIX Syslog

4. Call-Triggering Packet

Please enter selection

59 Thu Jan 1 00:00:03 1970 PINI INFO SMT Session Begin
60 Thu Jan 1 00:05:11 1970 PINI INFO SMT Session End
61 Thu Jan 1 00:17:59 1970 PINI INFO SMT Session Begin
62 Thu Jan 1 00:24:40 1970 PINI INFO SMT Session End
63 Thu Jan 1 00:35:32 1970 PINI INFO SMT Session Begin
Clear Error Log (y/n):