Hughes Network Systems HNS9101 Manuel D’Utilisation

 
 

This section details the following: 
 

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Some general hardware and software problems you may encounter in the 
installation and operation of the Satellite IP Modem along with the possible 

source of these problems and how to correct them. 

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System fault codes and descriptions reported to you by the Satellite IP 

Modem on the Control Pad screens, along with their possible causes and 
solutions. 

 

Battery needs 
recharging. 

Charge the battery. Check Battery 
Light or Control Pad for charging 

indication. 

The battery is not 
inserted properly. 

Remove and reinsert the battery. 
Make sure the battery latch is in its 

farthest right hand position after the 

battery is inserted. 

The battery contacts 
are dirty or damaged. 

Check the battery contacts. Clean 
them if necessary. If you find any 

damage, replace battery. 

Satellite IP Modem will 
not switch on, or will 

not stay on when 

under battery power. 

The Modem was reset 
while under battery 

power 

When the Modem is reset while 
under battery power (no AC Mains 

connected), you must turn it back 

on manually. This is a normal 

operation for the Modem. 

SIM card or SIM card 
contacts may be 

damaged. 

Visually inspect the SIM card and 
SIM card contacts and return SIM 

card to your Service Provider if it is 

damaged. 

SIM card may not be 
present. 

Remove the SIM boot according to 
the instructions in QuickStart 

Wizard and verify that the SIM card 

is present. 

SIM card error. 

SIM card may be 
inserted incorrectly. 

Remove the SIM card and make 
sure that it is inserted according to 

the instructions in QuickStart 

Wizard.  

Regional BGAN Satellite IP Modem User Manual 

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