Hughes Network Systems HNS9101 Manuel D’Utilisation

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F
AULT 
C
ODES
 
 
Number and 
Description 
Cause Solution 
SIM card is not installed. 
Power down, install SIM 
card properly and try again.
 
Absence or incorrect 
installation of the SIM 
card. 
SIM card may not be present. 
Remove the SIM boot 
according to the instructions in 
the User Manual and verify that 
the SIM card is present. 
SIM card may be inserted 
incorrectly. Remove SIM card 
and make sure it is inserted 
according to the instructions in 
the User Manual.  
SIM card may be damaged. 
Visually inspect the SIM card 
and return it to your Service 
Provider if damaged. 
SIM card contacts may be dirty. 
Clean the SIM card contacts 
with a dry cloth. 
If problem continues, replace 
SIM card with a known good 
SIM card. If problem persists, 
return the unit to your Service 
Provider for service. 
2
 SIM card read/write 
error. Power down and try 
again. 
Failure to read from or 
write to the SIM card. 
Power down the Satellite IP 
Modem and try again. 
SIM card may be damaged. 
Visually inspect the SIM card 
and return it to your Service 
Provider if damaged. 
SIM card contacts may be dirty. 
Clean the SIM card contacts 
with a dry cloth. 
If the problem continues, 
replace SIM card with a known 
good SIM card. If the problem 
persists, return the unit to 
your Service Provider for 
service. 
34 
Regional BGAN Satellite IP Modem User Manual