Titan Electronics Inc NETCOM423 Manuel D’Utilisation
Page
121
NetCom 123 WLAN, 423 WLAN,
11. T
ROUBLESHOOTING
G
UIDE
The most common problems when using NetCom are caused by a
failure in the configuration of network parameters. This is a list of some
symptoms, and tests to check them.
failure in the configuration of network parameters. This is a list of some
symptoms, and tests to check them.
1) First examine the network configuration of your computer.
Open a console window (MSDOS command prompt), and use
the command
the command
IPCONFIG /ALL
to retrieve the information.
Among other information some data is displayed as this:
Ethernet adapter Local Area Connection:
Description..................: <Your LAN card>
Dhcp Enabled.................: Yes
Autoconfiguration Enabled....: Yes
IP Address...................: 192.168.1.154
Subnet Mask..................: 255.255.255.0
DHCP Server..................: 192.168.1.1
Subnet Mask..................: 255.255.255.0
DHCP Server..................: 192.168.1.1
If DHCP is activated, and there is a DHCP server found, the
configuration is OK. A common problem is an IP-Address like
169.254.xxx.yyy, because this is an automated address of
APIPA. If no DHCP server is present in the network, a static
configuration is recommended. Here we prefer the range of
192.168.1.1 up to 192.168.1.254 for computer and NetCom.
Change the computers configuration, and select a similar
address for NetCom.
configuration is OK. A common problem is an IP-Address like
169.254.xxx.yyy, because this is an automated address of
APIPA. If no DHCP server is present in the network, a static
configuration is recommended. Here we prefer the range of
192.168.1.1 up to 192.168.1.254 for computer and NetCom.
Change the computers configuration, and select a similar
address for NetCom.
2) Start the NetCom Manager program. Search for the device, the
Manager performs a discovery of available NetCom devices.
Check the properties of each device for a matching serial
number. Once the NetCom is identified, check the IP-Address
and the Netmask.
Check the properties of each device for a matching serial
number. Once the NetCom is identified, check the IP-Address
and the Netmask.
If all this information is displayed as Zero, the IP-settings do not
match your computers settings. To correct this, you need
administrative privileges for your computer. Start the
NetCom Manager as Administrator, and configure correct
parameters in the NetCom. Close the Manager program.
match your computers settings. To correct this, you need
administrative privileges for your computer. Start the
NetCom Manager as Administrator, and configure correct
parameters in the NetCom. Close the Manager program.