Titan Electronics Inc NETCOM423 Manuel D’Utilisation

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NetCom 123 WLAN, 423 WLAN, 
 
11. T
ROUBLESHOOTING 
G
UIDE
 
The most common problems when using NetCom are caused by a 
failure in the configuration of network parameters. This is a list of some 
symptoms, and tests to check them. 
1) First examine the network configuration of your computer. 
Open a console window (MSDOS command prompt), and use 
the command 
IPCONFIG /ALL
 to retrieve the information. 
Among other information some data is displayed as this:   
 
 Ethernet adapter Local Area Connection: 
 
 
 
 Description..................: <Your LAN card> 
 
 Dhcp Enabled.................: Yes 
 
 Autoconfiguration Enabled....: Yes 
 
 IP Address...................: 192.168.1.154  
 Subnet Mask..................: 255.255.255.0  
 DHCP Server..................: 192.168.1.1 
 
 
If DHCP is activated, and there is a DHCP server found, the 
configuration is OK. A common problem is an IP-Address like 
169.254.xxx.yyy, because this is an automated address of 
APIPA. If no DHCP server is present in the network, a static 
configuration is recommended. Here we prefer the range of 
192.168.1.1 up to 192.168.1.254 for computer and NetCom. 
Change the computers configuration, and select a similar 
address for NetCom. 
2)  Start the NetCom Manager program. Search for the device, the 
Manager performs a discovery of available NetCom devices. 
Check the properties of each device for a matching serial 
number. Once the NetCom is identified, check the IP-Address 
and the Netmask. 
 
If all this information is displayed as Zero, the IP-settings do not 
match your computers settings. To correct this, you need 
administrative privileges for your computer. Start the 
NetCom Manager as Administrator, and configure correct 
parameters in the NetCom. Close the Manager program.