VTech Telecommunications Ltd 80-9098-00 Manuel D’Utilisation

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Glossary
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Syn248 SB35020/SB35025 Deskset User’s Guide
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main menu, Auto Attendant: The Auto Attendant messages and actions that are 
available to callers before the callers take additional actions
mute: Stops sending your voice to the other party during a phone call
NTP (Network Time Protocol): An Internet standard protocol that assures time 
synchronization in a computer network
off hook: Indicates that you are on a phone call, have lifted the corded handset, or have 
pressed the SPEAKER or HEADSET keys to answer a call or to prepare to make a call. 
You are off hook from the moment that you hear a dial tone to when you hang up a call.
on hook: Indicates that no Deskset is active
operator: The extension that callers reach by dialing 0 (zero) when the Auto Attendant 
operator feature is enabled or that system users reach at any time by dialing (zero)
outside call: A phone call between a phone not a part of your Syn248 system and an 
extension within your Syn248 system
page: Broadcasts your voice to all idle extensions that do not have Do Not Disturb turned 
on
paging zone: A set of extensions that can be paged as a group
Personal Directory: A private list of names and phone numbers available to only a single 
extension
POTS (Plain Old Telephone Service): Basic telephone operation. The ability to make and 
receive phone calls.
predial: Entering digits before going off hook to make a call
PSTN (Public Switched Telephone Network): The world’s telephone network
Quick Dial: Provides one-touch dialing for frequently called phone numbers
reboot: Restart a device
Redial: Accesses the log of outgoing calls
soft key: The Deskset features keys below the LCD screen. The bottom of the screen 
displays the appropriate label for each key as the function of the key changes.
switch: A network switch links electronic devices. The switch processes and routes data 
flexibly, allowing more data to be handled without error. 
system administrator: A person to perform functions such as setting up and modifying 
system configurations. This system administrator can be an employee or your telephone 
equipment provider.
System Directory: This list of names and phone numbers is created and maintained by 
the system administrator. All system users can sort and view this list.
system operator: The extension that callers reach by dialing 0 (zero) when the Auto 
Attendant operator feature is enabled or that system users reach at any time by dialing 
(zero)