VTech Telecommunications Ltd 80-9098-00 Manuel D’Utilisation
Call Management
33
Syn248 SB35020/SB35025 Deskset User’s Guide
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Putting a Call on Hold
All Desksets that share assigned lines can view held calls and take calls off hold.
To hold calls and manage held calls:
1. When you are on an active call, press HOLD.
The Held Call icon
appears and the Line key LED flashes green.
On other Desksets that are assigned that line, the Line key LED flashes orange.
Someone at any other Deskset assigned that line can press the flashing orange
Line key to take the call off hold, making it an active call on their Deskset.
Someone at any other Deskset assigned that line can press the flashing orange
Line key to take the call off hold, making it an active call on their Deskset.
All Desksets, including those that are not assigned that line, can view and take
your call off hold from the Held Calls list. See
your call off hold from the Held Calls list. See
“Accessing the Held Calls List” on
page 43
.
When you put an Intercom call on hold, only you can take the call off hold.
When a call is on hold, you can use the Programmable Feature Keys or the
Deskset Menu to access other functions.
Deskset Menu to access other functions.
2. To take the call off hold, press the flashing green Line key for that call.