DEI Headquarters Inc. NAH104 Manuel D’Utilisation

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User Guide 
P.9 
Troubleshooting Poor Transmitting Range 
Many factors may affect the operating range of the transmitter.  Some of these are: 
•  The condition of the battery in the transmitter. 
•  The operating environment (for example: downtown radio-frequency noise, airports, cellular 
phone towers…). 
•  Metal: any type of metal will affect operating range. This includes the metal in the car. 
•  The shape of the vehicle can affect range as well; vans in general have an especially poor 
range. 
•  The shape of the roof and A-pillars brings about considerable radio-frequency deflection (in 
this case the signal from the remote control). As a result, the direction in which the vehicle is 
facing in relation to the remote control can affect the range. Straight on – standing in front of 
the vehicle – generally gives you the greatest range; the second best performance is from the 
back. Using the remote control from either side of the vehicle will usually give the lowest 
range. 
•  The range will be significantly lower in a crowded parking lot than in open space. 
•  Always hold the transmitter high, approximately at shoulder height. Holding the transmitter 
against your chin will also increase your range: your head acts as an antenna.  
•  The operating range will be somewhat lower on vehicles equipped with an aftermarket or 
factory alarm.