Microwave Radio Communications LLC PTX127T1CG Manuel D’Utilisation
Troubleshooting
4-7
PTX-PRO User and Technical Manual
Table 4-6: General System Problems
Problem
Possible Cause
Suggested Operator Action
Suggested Technical Staff Action
General System Problems
PWR LED on PTX-
PRO is off when PWR
switch is set to on ( I ).
PRO is off when PWR
switch is set to on ( I ).
Missing input power.
•
Make sure power cable is
connected properly.
connected properly.
•
Verify power source is turned
on.
on.
•
Contact technical staff.
•
Check input power voltage.
•
Check both AC and DC power fuses.
•
Call MRC Technical Support.
PWR LED on PTX-
PRO is amber.
PRO is amber.
PTX-PRO is indicating a Minor
Alarm.
Alarm.
•
Check all Monitor Screens on
PTX-PRO display.
Troubleshoot per
PTX-PRO display.
Troubleshoot per
.
•
Check Error Code Screen on
PTX-PRO display.
Troubleshoot per
PTX-PRO display.
Troubleshoot per
.
•
Error messages: Troubleshoot per
.
•
.
•
Call MRC Technical Support.
PWR LED on PTX-
PRO is red.
PRO is red.
PTX-PRO is indicating a Major
Alarm.
Alarm.
TURN OFF POWER and call for
service.
service.
Call MRC Technical Support.
4.6
Configurator Troubleshooting
This section provides information so you can troubleshoot and
correct problems that may arise when using the Configurator.
correct problems that may arise when using the Configurator.
4.6.1
Configurator Error Messages
The Configurator has an extensive set of self-diagnostics that
will alert you when an operation cannot be completed.
will alert you when an operation cannot be completed.
When there is a problem, a message will appear in the
Configurator message area describing the problem. If the
Configurator encounters a major error, a pop-up window may be
Configurator message area describing the problem. If the
Configurator encounters a major error, a pop-up window may be
displayed. Close the error message window by clicking OK.
provides the most common MRC Radio
Configurator error messages and what to do if they occur.