Sun Nuclear Corporation 1136 Manuel D’Utilisation
Before requesting help
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1
Verify that the firmware version to be installed is more recent than the firmware installed in
your instrument. If using a PC as a control device, see “To view the software version” on
page 58. If using the Control Module as a control device, see “Software version” on page 21.
your instrument. If using a PC as a control device, see “To view the software version” on
page 58. If using the Control Module as a control device, see “Software version” on page 21.
2
Download the upgrade Installer from the SNC website (or run it from a SNC-supplied disk).
Make a note of the directory in which you placed the software upgrade Installer.
Make a note of the directory in which you placed the software upgrade Installer.
3
Open Explorer, navigate to the directory containing the Installer, and run the Installer by dou-
ble-clicking its icon.
•
ble-clicking its icon.
•
The installer will, by default, install the programs to the directory “C:\Program
Files\SNC\SNCutility\IVD.” If you wish to install to a different directory, you may do so.
Files\SNC\SNCutility\IVD.” If you wish to install to a different directory, you may do so.
•
The Installer will be located in the Start > Programs > SNC Group > IVD Solutions menu.
4
Run the program called “Download to Control Module” by double-clicking its icon.
5
A window entitled “SNC Utilities” appears. The lower half of this window contains directions
on how to connect the computer and go through the download process. Follow these instruc-
tions exactly and in order.
on how to connect the computer and go through the download process. Follow these instruc-
tions exactly and in order.
CAUTION: Failure to follow the instructions exactly can result in an unusable instrument.
6
After downloading the Control Module firmware, close the program. Run the “Download to
Detector Pod” software, which is also located on the menu.
•
Detector Pod” software, which is also located on the menu.
•
Make sure you have the correct unit connected when using a particular Downloader.
•
Don’t forget to download the new firmware to all of your Detector Pods and Base
Stations!
Stations!
7
After all firmware downloads are complete, either discard the software upgrade installer or
save for your records. Do not confuse different versions of the software upgrade installer.
When newer upgrade installers are installed, the old one will be overwritten so you always
have the latest one installed.
save for your records. Do not confuse different versions of the software upgrade installer.
When newer upgrade installers are installed, the old one will be overwritten so you always
have the latest one installed.
Before requesting help
•
Operator problems—Before requesting help from customer service, check to see if any of the
following will solve your problem.
following will solve your problem.
•
Error messages—If you are getting error messages, see “Error codes” on page 80 for an
explanation.
explanation.
Contacting customer service
For customer service, contact:
Sun Nuclear Corporation
425-A Pineda Court
425-A Pineda Court
Table 6-1. Solutions to operator problems
Problem
Remedy
System does not operate.
• Be sure main power supply is connected to the Control
Module or computer.
• Recharge batteries.
• Turn on switches on Pod and Base.
• Recheck all connections to be sure they are properly set
System will not find correct units.
• Units from other systems may be operating within radio
range. Turn off all other units that are not part of this sys-
tem or move the transceivers in this system into the treat-
ment room and remove all others from this treatment
room.
All four LEDS (DS1-4) blinking rapidly.
• Internal problem. Cycle power switch off and then back on
to reset the software. If problem persists, contact custom-
er service.