Tecom Co Ltd GW6000 Manuel D’Utilisation

Provide two languages service for the all voice files. The all files are saved in vox folder 
in PCM u-law format. The only difference of the file name in the both languages is the 
first digit of the file name. It’s “1” for the first language, “2” for the second language. 

10001 

Hello, please dial the extension number directly or press zero for the 
operator 

It’s a Welcome Message. It’s played while getting 
an incoming FXO/IP line call in work time. 

10002 

Hello, it is out of the office hours, please dial the extension number 
directly or press zero for the operator 

It’s a Welcome Message. It’s played while getting 
an incoming FXO/IP line call out of work time. 

10003 

Hello, it is lunch time, please dial the extension number directly or 
press zero for the operator 

It’s a Welcome Message. It’s played while getting 
an incoming FXO/IP line call in lunch time. 

10004 

Hello, today is holiday, please dial the extension number directly or 
press zero for the operator 

It’s a Welcome Message. It’s played while getting 
an incoming FXO/IP line call in holidays. 

10051 

Please dial the phone number, at the end, press punch(pound) key

It requests to dial a phone number. 

10097 

This mailbox's capacity is used. There is no room for more 
messages. 

It talks to the Caller it has no room to store the 
leaving messages. 

 

                                                                                            

 

10102 

The number is incorrect, your call will be transferred to the operator

AA gets non-existed extension number input 
many times. AA will transfer the call to Operator.

10103 

The number is incorrect 

It’s played while the user makes an incorrect 
input 

10104 

Please check your number and dial again 

It’s played before AA hangs up the call. 

10106 

The number is incorrect, please dial again 

AA gets non-existed extension number input and 
allows the caller to redial. 

10107 

The number is incorrect, Please check your number and dial again, 
bye bye! 

AA gets non-existed extension number input 
many times. AA will drop the call. 

 

 

 

10201 

 Your call is in transferring, please wait 

It’s played before AA transfers the call to the 
transferred party. 

10205 

 The extension line is busy, to wait for a retry, press “*” key 

The transferred destination is busy. AA provides 
some choices for the user. 

10206 

 The number you dialed is not available, to wait for a retry, press “*” 
key 

The transferred destination doesn’t answer the 
call in 30 seconds. AA provides some choices for 
the user. 

10207 

 To leave a message, press “#” key 

Same as 10205 or 10206, another choice. 

10210 

 To dial another number, press zero for the operator 

Same as 10205 or 10206, another choice 

10212 

 The number you dialed does not answer, to wait for a retry, please 
press “*” key 

AA gets a Direct Call Forward call. 

10221 

 Sorry, the number you dialed is not available, please dial another 
number, or press zero for the operator 

It’s played while transferring a call to an 
extension set “Reject” of dial in. 

 

                                                                                                           

 

10301 

 Leave your message after the beep, when finish, press pound           

It reminds the user how to leave messages. 

10302 

 Your message has been recorded 

Finish leaving message. 

10303 

 To confirm recording, press one 
 To listening to your recording, press 2 
 To record your message again, press 3 
 To canceling your recording, press 4 
 When finishing, press the # (pound) key 

It’s played after finishing leaving message. 

10304 

 Your message has been saved 

The leaving message is recorded. 

10305 

 End of messages 

It’s played the all leaving messages. 

10306 

Thanks for your using,  good bye 

It’s played while finishing Voicemail System 
service. 

 

                                                              

 

10501 

Please input mailbox number 

It’s played first while the user gets into Voice Mail 
Box through the FXO/IP trunks. 

10502 

Sorry, no such a mailbox number, please try again 

It’s played if the user dials an invalid mailbox ID..