Sharp Corporation HRO00186 Manuel D’Utilisation
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If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of the handset.
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If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO after returning to
Japan.
Japan.
Sales:
Manufacturer: SHARP Corporation
Manufacturer: SHARP Corporation
Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for
others around you.
others around you.
Universal number
international prefix
international prefix
International call access code
for the country you stay
for the country you stay
-81-3-6718-1414
*
(toll free)
-8005931-8600
*
From land-line phones
From DOCOMO mobile phones
Failures encountered overseas
<Network Support and Operation Center>
<Universal number>
*
You might be charged a domestic call fee according to the call rate for the
country you stay.
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For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
international prefix, refer to DOCOMO International Services website.
*
You are charged a call fee to Japan when calling from a land-line phone, etc.
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If you use SH-01E, you should dial the number +81-3-6832-6600
(to enter “+”, touch “0” for a while).
(to enter “+”, touch “0” for a while).
*
You might be charged a domestic call fee according to the call rate for the
country you stay.
ɦ
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
international prefix, refer to DOCOMO International Services website.
*
You are charged a call fee to Japan when calling from a land-line phone, etc.
ɦ
If you use SH-01E, you should dial the number +81-3-6718-1414
(to enter “+”, touch “0” for a while).
(to enter “+”, touch “0” for a while).
-8000120-0151
*
Universal number
international prefix
international prefix
-81-3-6832-6600
*
(toll free)
International call access code
for the country you stay
for the country you stay
Loss or theft of handset or payment of
cumulative cost overseas
<docomo Information Center>
From DOCOMO mobile phones
From land-line phones
<Universal number>
(available 24 hours a day)
(available 24 hours a day)
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Unavailable from land-line phones, etc.
ɡFrom DOCOMO mobile phones
(In Japanese only)
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Unavailable from land-line phones, etc.
(No prefix)
151
(toll free)
ɡFrom DOCOMO mobile phones
(In Japanese only)
Repairs
(Business hours: 24 hours (open all year round))
(Business hours: 9:00 a.m. to 8:00 p.m.)
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Unavailable from part of IP phones.
0120-800-000
(toll free)
ɡFrom land-line phones
(In Japanese only)
0120-005-250
(toll free)
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Service available in: English, Portuguese, Chinese, Spanish, Korean.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year round))
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Unavailable from part of IP phones.
(No prefix)
113
(toll free)
General Inquiries
<docomo Information Center>
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Please confirm the phone number before you dial.
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For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo Shop etc. near you on
the NTT DOCOMO website.
the NTT DOCOMO website.
NTT DOCOMO website
ȁhttp://www.nttdocomo.co.jp/english/
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Unavailable from part of IP phones.
ɡFrom land-line phones
(In Japanese only)
0120-800-000
(toll free)
INSTRUCTION MANUAL
SH-01E
’12.9 (1st Edition)
12J SM193
’12.9
1