Ricoh Company Ltd. W3GEWS101 Manuel D’Utilisation

Page de 60
eQuill
TM
 User’s Guide
55
Chapter 5
Warranty
RICOH LIMITED WARRANTY
Ricoh Innovations, Inc. (“RICOH EWS”) warrants that the Ricoh eQuill 
(“Device”) will be free from defects in materials and workmanship for a period 
of one (1) year from the date of end user purchase (“Warranty Period”). End 
user’s sole remedy for warranty claims, confirmed by RICOH EWS, during the 
Warranty Period shall be, in RICOH EWS’s sole discretion, one of the following: 
(1) repair that returns the Device to, at a minimum, the operating equivalent of a 
new Device; or (2) replacement of the Device with a unit that is, at a minimum, 
the operating equivalent of a new Device. Warranty repair and replacement of the 
Device shall be free of charge. After the Warranty Period, end user shall be liable 
for all repair fees.
In the event of a warranty claim, end user shall contact RICOH EWS. End user 
shall be liable for all repair fees, even within the Warranty Period, if a Device is 
submitted to RICOH EWS for a warranty claim without complying with the 
RICOH EWS warranty submission process identified by RICOH EWS. Fees for 
overhaul and thorough inspection by special request of the end user shall be 
charged to the end user, whether or not they are incurred during the Warranty 
Period.
The Ricoh Limited Warranty does not apply to any damage resulting from: (1) 
failure to follow the instructions in the end user manual; (2) repair, modification, 
opening or overhaul of the Device not conducted by an authorized Ricoh service 
center; (3) fire, natural disaster, act of God, lightning, abnormal voltage, 
third-party products or other external causes; (4) improper storage or otherwise 
insufficient care of the Device; (5) misuse of the Device including, but not 
limited to, submergence in water (flooding), exposure to alcohol or other 
beverages, infiltration of sand or mud, physical shock, dropping of the product, 
or pressure on the product, and other unnatural causes.
The Ricoh Limited Warranty only applies to the Device. The Ricoh Limited 
Warranty does not apply to the accessories, batteries and other consumables 
provided, nor data stored on the Device. The Ricoh Limited Warranty is only 
valid in the country in which the Device was purchased by end user. Parts 
essential to the servicing of the Device shall be available for a period of three (3)