CANFORT COMPANY LIMITED PS078 Manuel D’Utilisation
Troubleshooting
8
Troubleshooting
Problem
Possible cause and solution
Bluetooth pairing
cannot be
established.
Make sure the speaker is within its effective working range
(33 feet).
If the speaker is connected to another device, disconnect it
If the speaker is connected to another device, disconnect it
from the speaker and pair again.
Make sure your device’s Bluetooth function is turned on
Make sure your device’s Bluetooth function is turned on
and it is discoverable.
If there are too many Bluetooth devices near the speaker,
If there are too many Bluetooth devices near the speaker,
turn off unused devices to avoid interference.
Check the battery power and recharge the speaker if
Check the battery power and recharge the speaker if
necessary.
The sound is too soft. Check the volume setting on both the speaker and your
device and adjust the volume to a suitable level.
Poor sound quality
or distorted sound.
Make sure your device is within the speaker’s Bluetooth
range. Move your device closer to the speaker.
There is too much
bass sound.
Try adjusting the tone or EQ control on your sound source
to lower the bass level. This will allow you to play the music
louder before clipping (distortion) occurs.
There is a high-
pitched whistling
noise when using
the microphone.
This is probably an audio feedback. Point the microphone
away from the speaker.
Cannot hear the
microphone over the
music volume.
Turn down the music volume from your audio source.
Responsible disposal
At the end of its working life, do not throw this device out with your household trash.
Electrical and electronic products contain substances that can have a detrimental
effect on the environment and human health if disposed of inappropriately. Observe
any local regulations regarding the disposal of electric products and dispose of it
appropriately for recycling. Contact your local authorities for advice on disposal
recycling facilities in your area.