Robotelf Technologies Co. Ltd RBE001 Manuel D’Utilisation

Page de 37
64
    
65
Robelf User Manual
Warranty Information
2 .  User Responsibility
Using Robelf
• 
Please read the manual and follow the instructions in this manual to use this product.
• 
For Troubleshooting, please refer to the manual and follow the instruction.
Contact Robotelf Customer Service
• 
Before contacting Robotelf Technical support, if circumstances permit, please confirm that 
you have opened the product and placed it in front of you. Please also prepare the product 
serial number, model name and valid purchase invoice voucher
• 
Robotelf Company needs your support to troubleshoot the product, and you may be 
asked to do the following action:
(a) Restore the product's operating system, drivers, and applications to the factory setting.
(b) Install firmware updates or upgrade kits.
(c) Allow Robotelf technical supporter to access products through remote diagnostics 
tools.
(d) Perform other reasonable actions required by Robotelf Technical supporter to assist 
you to identifying or resolving problems.
• 
Please attach a copy of the full warranty card and the purchase receipt or the copy of 
the invoice (Robotelf reserves the right to provide the original document), if you do 
not provide the confirmation of the document, the warranty period will be recorded by 
Robotelf from the Date of manufacture.
3 .  Warranty Qualifying Terms
Robotelf does not guarantee this product an error-free operation. This warranty service only 
includes failures or malfunctions that occur during the warranty period and in normal use 
situation. The above warranty terms will be subject to the following conditions and restrictions:
(a) This product is changed, expanded, dismantled, repaired or refitted by non-Robotelf Service 
Center;
(b) Warranty sticker is damaged or being changed, warranty identification label is torn or 
damaged.
(c) The warranty number is inconsistent or the serial number is ambiguous or missing;
(d) The product has been scrapped or damaged;
(e) Changes the appearance of the product (accidental or otherwise) but has no effect on the 
product's operating process and performance. such as rust, scratches, change color, texture 
decoration, natural worn and the gradual aging of products;
(f) Damage caused by physical or electronically and electromagnetic pressure or interference, 
war or terrorism, lightning, electrostatic, fire, natural disasters, toxic substances, pests, 
radiation, intentional or unintentional misuse, negligence, non-OEM maintenance, or other 
factors of force majeure;
(g) Damage caused by the use of non-original fittings or unsuitable devices;
(h) Failure to operate in accordance with manual operation or not defined within the scope of 
application, including pressure, broken, damp, soaking, rain, damaged by outer pressure, loss 
of 0 components, etc.;
(i) Damage to the products caused by third party software, computer viruses or detoxification, 
and loss of software and data messages resulting from maintenance or replacement; 
(j) Fraud, theft, unwarranted disappearance, and other deliberate acts;
(k) Damage or loss due to improper shipping and packaging during the customer's delivery.
4 .  Liability Restrictions
With the exception of this warranty and the maximum degree of legality, Li Yang is not 
responsible for any direct, special, incidental, indirect or consequential damages in violation 
of warranty or other legal discourse. including but not limited to the use of loss, loss of tax, 
actual or expected income (including loss of contract income), loss of money, loss of deposit, 
loss of business, opportunity loss, loss of goodwill, loss of reputation, loss of data damage, any 
consequential loss or damage caused by replacement devices and property, any cost incurred 
by restoring the data that is stored or used on the product.
 
Nothing in this article removes or restricts the legal liability of rayon for fraud, 
misrepresentation, death or personal injury, or any intentional or gross negligence, caused by 
the negligence (such as the relevant legal requirement). Please note that some of the contents 
of this section may not apply to some jurisdictions, so the above limitation or exclusion clause 
may not apply to you.