EDMI INTERNATIONAL TRADING CO. LTD HT16 Manuel D’Utilisation
Appendix I Troubleshooting
Problems and Solutions
1. Equipment and system failures
Problem
1. Equipment and system failures
Problem
Solution
Terminal does not start
· Ensure that the batteries are
installed correctly
· Replace the battery with enough
power
· Remove the battery and re-install
the battery
· Device Reset
Touch
screen
not
responding
·Clean the touch screen
·Re-calibration using the calibration
routine
·Restart the device
Screen does not show
·Verify that the device is in sleep
mode
·Restart the device
·Replace the battery with enough power
Keyboard does not respond ·Verify that the device is in sleep
mode
·Restart the device
·Replace the battery with enough power
SD card not recognized
·Confirm the anti-SD card is plugged
in
·Sure SD card is inserted firmly
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