Baicells Technologies Co. Ltd. CN6671 Manuel D’Utilisation
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4. Trouble Shooting
Device cannot Access to CPE through WiFi
4.1
1. Check whether WiFi function is enabled.
Observe WLAN indicator is steady on or flashing. If WLAN indicator is OFF, you need
to enter into “WiFi Settings” to enable WiFi function. Refer to 3.3WiFi Settings.
to enter into “WiFi Settings” to enable WiFi function. Refer to 3.3WiFi Settings.
2. SSID and password is incorrect.
In web client,
enter into “WiFi Settings”, reset SSID and password.
3. If web client cannot login, you need to reset CPE.
Long press reset button over 10s to restore the factory settings.
CPE cannot connect to internet
4.2
Without SIM card or SIM card damaged
1. Check whether SIM card have inserted into USIM slot.
2.
Log in web client, check whether there is the hint “PIN LOCKED”. If “PIN
LOCKED”, you need to unlock SIM card as follows.
LOCKED”, you need to unlock SIM card as follows.
a) Enter into PIN Management, try to type in: 1234.
b) If 1234 is incorrect, try three times, enter into PIN code input page, type in:
12345678.
c) Reset PIN code and set PIN Verification is Disable.
d) If PIN code is incorrect, you need to contact SIM card vendor.
3. L
og in web client, choose “LTE Settings”, check the value of IMSI. If it is empty
and SIM card is normal, you need to reboot CPE, wait for 1minute, log in web
client again, check the value of IMSI. If it is also empty, change SIM card.
Without LTE signal or LTE network access privilege
1. Check the status of CPE indicator.
If MODE indicator is flashing continuous, it indicates that CPE is searching
network, wait for 5 minutes.
2. If CPE still cannot connect
to internet. Log in web client, enter into “LTE
Settings
”, if IMSI is invalid (did not consist with user agreement), you need to
change SIM card or contact SIM card vendor.