KUNSHAN KONKA ELECTRONICS CO. LTD WE55UDT108 Manuel D’Utilisation

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TROUBLESHOOTING
Password
Lost password
•  Select the 
SET PASSWORD setting in the LOCK menu, then enter 
the following master password “8899”. The master password clears 
your previous password and allows you to enter a new password.
There is a problem in PC mode
The signal is out of range 
(invalid format)
•  Adjust the resolution, horizontal frequency, or vertical frequency.
Vertical bar or stripe on 
background & Horizontal 
Noise & Incorrect position
•  Use Auto configures or adjust clock, phase, or H/V position.
Screen color is unstable or 
show a single color
•  Check the signal cable.
•  Reinstall the PC video card.
If the WIFI connection fails or APP has connection issue, please check the following 
troubleshooting questions.
WIFI connection fails
•  Check signal strength for WIFI connection, the TV may be too far 
away from WIFI router.
•  Check "authentication" setting.
•  Make sure password is entered with correct upper or lower case 
letters.
•  Check if TV is connected correctly.
•  Try powering off and unplugging TV to reset TV.
•  Try resetting the WIFI router, and also check for interference or WIFI 
channel problems.
Problems with video 
streaming
•  Check if internet connection is fast enough for streaming HD or 4K 
videos.
Netflix has connection issue •  Try deactivating Netflix.
Can't use Vudu and Pandora •  Vudu is only available in US and Pandora only avaliable in limited 
countries.
Maintaining
•  Do not use your TV in areas that are too hot or too cold, because the cabinet may 
warp or the screen may malfunction. Your TV works best in temperatures that are 
comfortable to you.
•  Storage temperatures are 32° to 122°F(0° to 50°C).
•  Working temperatures are 32° to 95°F(0° to 35°C).
•  Do not place your TV in direct sunlight or near a heat source.
•  -minimum  5cm  distances  around  the  apparatus  for  sufficient  ventilation;
•  - the ventilation should not be impeded by covering the ventilation openings with 
apparatus;  items, such as newspapers, table-cloths, curtains, etc.;
•   -no naked flame sources,such as lighted candles,should be placed on the 
apparatus;
•  - attention should be drawn to the environmental aspects of battery disposal.