Toshiba CTX IPT/DKT Manuel D’Utilisation

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IPT2010-SDC
ACO Hold
84
Strata CIX and CTX IPT/DKT Telephone     08/07
ACO Hold
You can use the Hold button when using the ACO and CIX service. If you have ACO 
button auto-hold enabled in 3-6-9 programming, the following interactions occur. The 
default is “No auto-hold.” This default can be changed by performin
 
Table 11
Auto-hold Enable Interactions
1
1. All interactions occur only when you have ACO Auto-hold enabled in 
Case 
Number
Action / Cases when you press
 ACO Button
Reaction
1
 When you are on a CIX call and you 
press the ACO button
CIX call is placed on Hold. You can return 
to the CIX call by pushing the held call.
2
When you are on a Conference call and 
you are the Conference Master and you 
press ACO button
Conference call is placed on Hold.
3
When you are on a Conference call and 
you are the Conference member and you 
press ACO button.
You are cut off from the Conference call.
4
Your local CO line is not connected and 
you press ACO button.
No operation, No Dial tone
5
You are making an outgoing CIX call and 
you press the ACO button.
2
2. If you have the default of No auto hold then the outgoing CIX call is dropped after pushing ACO key. 
ACO call is dropped after pushing another telephone button.
Your outgoing call gets disconnected.
6
While dialing to transfer a CIX call and you 
haven’t completed the dialing and you 
press the ACO button.
The CIX caller is placed on Hold and after 
you have completed your ACO call, the 
CIX system will recall you.
7
When you place a CIX call on Hold and 
press ACO button.
The CIX call is in Exclusive Hold.