Seagate Spinpoint M7E HM501II Manuel D’Utilisation

Handling Precautions

Power Related 

Data Cable Usage 

Use the rated Power adapter

Use only the power adapter supplied with the product or approved by Samsung Electronics.

Use the product on a flat surface.  Do not sit on the product and do not place a heavy object over the product.  Avoid blocking the vent at the bottom or side of the external drive.

Do not touch the main plug or power cord with hands.  Do not use a damaged or loose main plug or power cord or power outlet.  

Do not bend the power cord excessively or do not place a heavy object over the power cord.  Do not unplug the power cord out by pulling the cable only.

Standardized data cable.  Do not severely bend the data cable and do not place a heavy object over the data cable.  Do not unplug the data cable by severely pulling the cable.

Installation Related

Shock 

The external drive is very portable and you may easily drop it.  Take care not to drop and tip the product  while  carrying the external drive.

If you make an impact on the external drive, it may cause bad sectors on the disk.  Bad sectors can cause various and potentially read/write errors. 

Humidity

If you use the product in places exposed to humidity, it may danger of electric shock.  In addition, prolonged exposure to moisture can corrode various parts and components. 

Magnets

Magnetic objects can cause various types of damage to the HDD, including data damage.  Keep magnets and magnetic objects away from the external drive.  

Disassembly and Label Removal 

For repair, please visit the designated (samsung) customer service center.  Unauthorized disassembly, repair, or reform of the product and unauthorized removal of the labeling will void your warranty. 

Safely Remove Hardware

Always use the Safely Remove Hardware feature before shutting down the HDD or disconnecting the USB cable and power cable.  

Regular Virus Scanning 

Frequently scan the device for viruses and protect the external drive from virus infection.

Cleaning the product 

Never use cleaning fluid or similar chemicals.   Do not spay cleaner directly on the product.   It may cause discoloration and deformation of the product. 

Custody Related 

Keep the product and accessories out of the reach of children. It may cause personal injuries and problem.

Always Backup your Important Data 

The external drive  manufacturer  does not guarantee data stored in the external drive and will not assume responsibility for any mental or material damage incurred during data recovery.
    Backup : Storing the original and a copy on two or more separate and accessible storage media. 

Actual accessible capacity may vary from advertised capacity due to formatting and partitioning of the hard drive, as well as due to your computer's operating system.

  

1MB=1,000,000bytes / 1GB=1,000,000,000bytes / 1TB=1,000,000,000,000bytes 

Troubleshooting

Q1. File transfer takes too long.

A1.

 You will experience slow file transfer speeds if your computer does not support USB 2.0 or if you do not connect Samsung External Hard Drive to a USB 2.0 port. 

         Try connecting Samsung External Hard Drive to a different port or, if your computer does not support USB 2.0, purchase a separate USB 2.0 port.

Q2. The actual storage capacity of Samsung External Hard Drive is different than the capacity shown on the packaging.

A2.

 Type of file system used for the drive, partitioning arrangement, type of operating system, and various other factors can affect the actual storage capacity displayed by your computer. 

         (1MB=1,000,000bytes and 1GB=1,000,000,000bytes. 1TB=1,000,000,000,000bytes)

Q3. I connected my Samsung External Hard Drive, and the computer seems to recognize it, but the drive won’t show up under Windows Explorer.

A3.

 Samsung External Hard Drive is by default formatted to FAT32/NTFS and will work normally when you connect it to your computer. However, if the partition has been erased or the file system has been changed to a one that’s not 

         recognized by Windows, the drive will not appear under Windows Explorer. Try formatting the drive to FAT32 or NTFS. (Caution: Formatting will erase all data stored in the drive.)

Q4. I am using Windows XP and cannot format the drive to FAT32.

A4.

 Windows operating systems that followed Windows NT have limited FAT32 formatting to 32GB. Therefore, if you wish to format your Samsung External Hard Drive to FAT32, you will need to download a format utility from 

         our website. (Caution: Formatting will erase all data stored in the drive. We recommend that you back up your data before proceeding.)

Q5. My computer will not boot up properly.

A5.

 If you boot up your system with Samsung External Hard Drive connected to the computer, it’s possible that your system’s BIOS is attempting to boot from the external HDD. 

        Change the BIOS booting sequence or disconnect the external HDD from the system and then try booting again.

Q6. I formatted my Samsung External Hard Drive and lost all the bundle software.

A6.

 Bundle applications that came with your Samsung External Hard Drive are available for download at Samsung Electronics’ customer support website.

Q7. I am using a Mac, and I can’t copy files.

A7.

 If the drive has been formatted to NTFS, data stored in the drive can only be read by Mac systems. Reformatting for Mac OS may be required. (Refer to the next page) 

Q8. What is the maximum settable size for a security zone?

A8.

 The FAT32 file system limits the size of any file on the drive to a maximum of 4GB. To ensure reliable operation under FAT32, SecretZone™ limits each virtual drive's size to a maximum of 2GB. 

         Windows PC owners who wish to utilize capacity greater than 2GB should re-format their external drive to NTFS in the Windows operating system.
 

FAQ

EN