Intermec 073366-001 Manuel D’Utilisation
Chapter 1 — Troubleshooting
Troubleshooting the CK30 (continued)
Problem
Solution
The CK30 cold boots or
loses settings after the main
battery is replaced.
loses settings after the main
battery is replaced.
Try these possible solutions in order:
•
Make sure the main battery is fully charged.
•
The bridge battery or the power circuitry on the main
PCB may be faulty. For help, see the “Replacing the
Main PCB” procedure on page 15.
PCB may be faulty. For help, see the “Replacing the
Main PCB” procedure on page 15.
The CK30 cannot
communicate with a
Bluetooth printer.
communicate with a
Bluetooth printer.
Try these possible solutions in order:
•
Make sure your CK30 has the Bluetooth option
installed. From the CK30 System Main Menu, select
Diagnostics > Hardware Diagnostics > HW Config
Table to view the configuration number for the
CK30. You can use this number to determine if the
Bluetooth option is installed.
installed. From the CK30 System Main Menu, select
Diagnostics > Hardware Diagnostics > HW Config
Table to view the configuration number for the
CK30. You can use this number to determine if the
Bluetooth option is installed.
•
Make sure that a valid and available printer is within
range of your CK30.
range of your CK30.
•
Make sure you have selected an available Bluetooth
printer in the CK30 Configuration Utility screens.
printer in the CK30 Configuration Utility screens.
•
The Bluetooth radio may have failed. For help, see the
“Replacing the Bluetooth Radio” procedure on page
13.
“Replacing the Bluetooth Radio” procedure on page
13.
6
CK30 Handheld Computer Service Manual