Bosch WVH28421GB Manuel D’Utilisation
Service you can depend on.
For help with your home appliance, trust Bosch Customer Service.
Reliability guaranteed. No compromises
All Bosch appliances come with a full two year warranty.
This warranty can be extended for a further three years
All Bosch appliances come with a full two year warranty.
This warranty can be extended for a further three years
(total 5 years) with a protection plan which covers parts, labour
and call out charges for an unlimited number of breakdown repairs
and also extends your warranty to include accidental damage
and call out charges for an unlimited number of breakdown repairs
and also extends your warranty to include accidental damage
*
.
Speedy response
Our customer’s time is valuable and so we react quickly,
with Bosch engineers based locally across the country.
Our customer’s time is valuable and so we react quickly,
with Bosch engineers based locally across the country.
Quality service straight from the original
manufacturer: Bosch
A technical team analyses all repairs in advance to select
manufacturer: Bosch
A technical team analyses all repairs in advance to select
the replacement parts needed. These are then shipped to the
engineer’s van the night before the visit so that the parts are
ready to complete the repair on the fi rst visit. Only original Bosch
parts are used and we keep a comprehensive range available for
our appliances for up to tens years.
engineer’s van the night before the visit so that the parts are
ready to complete the repair on the fi rst visit. Only original Bosch
parts are used and we keep a comprehensive range available for
our appliances for up to tens years.
Lifetime service goes without saying at Bosch
Once your guarantee period is over, we are still there to
assist you. You can rely on expert care and fi rst-rate
Once your guarantee period is over, we are still there to
assist you. You can rely on expert care and fi rst-rate
service throughout your appliance’s life cycle. From missing
instruction manuals to appliance repair – we take care of
everything. A promise is a promise!
instruction manuals to appliance repair – we take care of
everything. A promise is a promise!
Online
Book an engineer online
Book an engineer online
*
, or order replacement spare
parts and accessories 24/7.
To arrange an engineer visit or for replacement spare parts and
accessories visit www.bosch-home.co.uk
accessories visit www.bosch-home.co.uk
Republic of Ireland customers:
To arrange an engineer visit www.bosch-home.ie
Or for replacement spare parts and accessories visit
www.bosch-home.ie/store
To arrange an engineer visit www.bosch-home.ie
Or for replacement spare parts and accessories visit
www.bosch-home.ie/store
On-call
Our friendly Bosch Customer Service team is on hand to
provide competent, reliable assistance, from product
Our friendly Bosch Customer Service team is on hand to
provide competent, reliable assistance, from product
advice to arranging a visit from a service engineer, to ordering the
right original accessories or spare parts. Calls will be answered
24 hours a day.
right original accessories or spare parts. Calls will be answered
24 hours a day.
For engineer visits, to order replacement spare parts and
accessories and for product advice call 0844 892 8979
For our 24 hour warranty helpline call 0844 481 0320
accessories and for product advice call 0844 892 8979
For our 24 hour warranty helpline call 0844 481 0320
Repulic of Ireland customers:
For engineer visits and to order replacement spare parts and
accessories call 01450 2655
For our 24 hour warranty helpline call 01230 0344
For engineer visits and to order replacement spare parts and
accessories call 01450 2655
For our 24 hour warranty helpline call 01230 0344
Outstanding service
Bosch customer service was commended in the
Domestic and General Total Excellence and Quality
Award 2012. An impressive 92.9% of customers
described our service as excellent or good.
Bosch customer service was commended in the
Domestic and General Total Excellence and Quality
Award 2012. An impressive 92.9% of customers
described our service as excellent or good.
128 | Customer service
*Only available to UK customers.
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