Avaya IPO R9 ESSNTL ED ADI LIC 275631 Manuel D’Utilisation

Codes de produits

275631

Product Description
IP Office 9.0

Page 332

Issue 27.02.0 (Monday, January 06, 2014)

Feature

Avaya one-X™ Portal for

IP Office

System Phone Directory

Yes – 5000 entries

maximum

External Phone Directory (e.g. LDAP/Active Directory)

Yes - unlimited

Call history log – all, missed, messages

Yes - 24/7 call log

Separated incoming/outgoing call log

Yes

Collect new voicemail messages

Yes

Voicemail box control (Intuity and IP Office modes)

Yes

Personal Distribution List set up (Intuity mode)

Incoming call scripting

Time on call

Yes

Advice of Charge (ISDN service provider dependent)

Door opening control

Yes (via analog extension)

Queue monitoring

Future

Conference Control Display

Yes

Audio Conference Management

Yes

'Screen pop' contacts with Outlook

Yes

Simple Outlook contact record creation

Agent Mode

Yes

Distinctive Ringing (WAV file)

Post Connect dial (sending DTMF while connected to another party)

Yes

VoIP mode (to run as an PC Softphone)

Yes (with Power User and

Teleworker licenses only)

Video Softphone

Yes (with Power User and

Teleworker licenses only)

1. LCS: Microsoft Live Communications Server 2003.

Avaya IP Office Plug-in for Microsoft Outlook

Microsoft Outlook is an application that many knowledge workers invoke in the morning and keep running all
day. The IP Office Plug-in for Microsoft Outlook brings a subset of the Avaya one-X™ Portal for IP Office user
experiences to Outlook. The plug-in allows the user to communicate with contacts without leaving the Outlook
window and without needing to bring up separate client applications. This vastly improves user productivity.