Avaya IPO R9 CUSTMR SVC AGT 5TRIAL PLDS LIC 273964 Manuel D’Utilisation
Codes de produits
273964
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 331
Issue 27.02.0 (Monday, January 06, 2014)
o
Voicemail to be listened to on PC or on phone.
o
Active Greeting – The user can choose which recorded greeting to make active.
·
Call Pick Up – on/off
Call Assistant
The one-X Call Assistant is an application that performs a range of functions, even if you have not logged into
Avaya one-X™ Portal for IP Office using the browser. When you make and receive calls, the one-X Call
Assistant displays messages on your Windows desktop even if you do not have Avaya one-X™ Portal for IP
Office running.
Avaya one-X™ Portal for IP Office using the browser. When you make and receive calls, the one-X Call
Assistant displays messages on your Windows desktop even if you do not have Avaya one-X™ Portal for IP
Office running.
Call Assistant is an optional desktop application that enables the following functions:
·
Screen pop when receiving a call
The screen will show the name (if in the personal or system directory) and number of the caller and
the user can answer or drop the call by clicking on the relevant button.
The screen will show the name (if in the personal or system directory) and number of the caller and
the user can answer or drop the call by clicking on the relevant button.
·
Outlook Contact Pop
It will also give the option to automatically pop up the Outlook 2003/2007 Contacts entry for the
caller or the called.
It will also give the option to automatically pop up the Outlook 2003/2007 Contacts entry for the
caller or the called.
·
Hot Key
The one-X Call Assistant can be used to make a call by dialing a number selected in a Windows
application. To do this, simply select or highlight the number in the Windows application and then
press your one-X Call Assistant's hot key combination.
The one-X Call Assistant can be used to make a call by dialing a number selected in a Windows
application. To do this, simply select or highlight the number in the Windows application and then
press your one-X Call Assistant's hot key combination.
Feature Summary
Feature
Avaya one-X™ Portal for
IP Office
Web browser based
Yes
OS independent (Windows, Linux, Mac support)
Yes
Click to dial
Future
Citrix/terminal server support
Future
Inbound/outbound call handling
Yes
Phone call control
Yes
Configure phone preferences
Yes
Configure keyboard short cuts
Yes
CLI (ANI) / Name display
Yes
Speed dial / Busy Lamp Field management
Yes - from Personal &
System Directory
Speed Dial tabs (to group Busy Lamp Field icons)
Yes – 5 Personal Directory
tabs maximum.
Transfer call by drag and drop to a speed dial icon
-
View internal users’ presence
Yes (Telephony + User
Status) + Custom Presence
status + Presence from
calendar mining + Presence
from other supported
networks
Send Instant Messages (IM) to internal users
IM to internal and external
users from supported
Presence networks
Telecommuter mode
Yes
Mobile Twinning Configuration
Yes
Call Pick Up
Yes
Compact mode
Yes – Call Assistant
Personal Phone Directory
Yes – 100 entries
maximum