Avaya IPO R9 SIP TRNK 20 PLDS LIC 273944 Manuel D’Utilisation
Codes de produits
273944
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 395
Issue 27.02.0 (Monday, January 06, 2014)
External Mobility
Mobility functions for employees are enabled only by the appropriate and applicable license. The Mobile Worker
and Power User licenses enable the use of the one-X Mobile Preferred client. Essential Edition licenses enable
the use of one-X Mobile Essential client (for up to four Remote Worker seats—customers that require more
than four seats require an upgrade to Preferred Edition). The former Mobile Twinning/Mobility License will
continue to work with all the features described below.
and Power User licenses enable the use of the one-X Mobile Preferred client. Essential Edition licenses enable
the use of one-X Mobile Essential client (for up to four Remote Worker seats—customers that require more
than four seats require an upgrade to Preferred Edition). The former Mobile Twinning/Mobility License will
continue to work with all the features described below.
The mobility functions enabled by the user licenses defined above are Mobile Twinning and Mobile Call
Control. Each feature has to be enabled in IP Office Manager for the eligible users.
Control. Each feature has to be enabled in IP Office Manager for the eligible users.
Mobile Twinning (External Twinning)
A typical use for Mobile Twinning would be for a salesperson that has a desk extension but is often out of the
office. They only give out their office phone number to clients, but the IP Office Mobile Twinning will ring their
mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if
the primary telephone is logged out (e.g. in the case of a "virtual" extension).
office. They only give out their office phone number to clients, but the IP Office Mobile Twinning will ring their
mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if
the primary telephone is logged out (e.g. in the case of a "virtual" extension).
Call Back
To avoid any call charges when using a mobile / cell phone the call back feature has been implemented:
When calling a particular number at the IP Office, the IP Office will reject the call and will call back the mobile
number if this number has been identified as an eligible one. After accepting this call the mobile user gets a
dial tone and can establish another call. Depending on the service provider’s tariff, there are no call charges
(except possible roaming charges) on the mobile invoice. However, in some countries like US there are
charges to even receive the calls.
number if this number has been identified as an eligible one. After accepting this call the mobile user gets a
dial tone and can establish another call. Depending on the service provider’s tariff, there are no call charges
(except possible roaming charges) on the mobile invoice. However, in some countries like US there are
charges to even receive the calls.
This feature is very useful for employees using their personal mobile phone for business only from time to
time: their personal mobile phone number stays confidential and they do not to claim mobile charges back
from their business.
time: their personal mobile phone number stays confidential and they do not to claim mobile charges back
from their business.
Avaya one-X Mobile Essential Client Support
IP Office supports the Avaya one-X Mobile Essential 'Single Mode' Clients for a variety
of mobile devices, listed below. This client provides Avaya’s powerful Extension to
Cellular features to mobile users via a graphical interface and enables them to remain
productive with a single phone number for both incoming and outgoing calls and
single voicemail capabilities. The client turns your smartphone into an office phone by
delivering your business calls to your mobile device. In addition, you can easily enable
or disable the office phone capabilities, allowing you to be reached only when you
want.
of mobile devices, listed below. This client provides Avaya’s powerful Extension to
Cellular features to mobile users via a graphical interface and enables them to remain
productive with a single phone number for both incoming and outgoing calls and
single voicemail capabilities. The client turns your smartphone into an office phone by
delivering your business calls to your mobile device. In addition, you can easily enable
or disable the office phone capabilities, allowing you to be reached only when you
want.
IP Office systems supporting one-X Mobile Essential require a dedicated DID/DDI
number for each feature required (e.g. hold, transfer).
number for each feature required (e.g. hold, transfer).
The following table lists the various mobile devices and operating systems supported
by one-X Mobile Essential client and the download site on the respective App Stores:
by one-X Mobile Essential client and the download site on the respective App Stores:
one-X Mobile Essential
Mobile
device
device
Supported OS
Posted Application Name
Download site
iPhone
iOS 3.2 and above
Avaya one-X Mobile Lite
Android
Android OS 2.1 and
above
above
Avaya one-X Mobile
Blackberry
Blackberry OS 5, 6 or 7
Avaya one-X Mobile
Windows
Mobile
Mobile
Windows Mobile 5 or 6
Avaya one-X® Mobile for Windows
Mobile – Telephony
Mobile – Telephony