Avaya IPO R9 ESSNTL ED ADD 2CH PLDS LIC 273914 Manuel D’Utilisation

Product Description
IP Office 9.0

© 2014 AVAYA All rights reserved.

Page 260

Issue 27.02.0 (Monday, January 06, 2014)

Calls for a hunt group that the user belongs to can also follow forward unconditional. The hunt group must be
set for either sequential or rotary ring type and if the call is not answered at the forward destination it will
follow the hunt group call handling instead of going to voicemail. This can be particularly useful in a sales or
support environments where a number of people may be out of the office on Mobile/Cell telephones and still
participate in the hunt group as if in the office.

Follow Me gives mostly the same behaviors as the user's home phone (Paging, hands free answer, etc)
whereas Forwarding doesn't. Follow Me is typically used when a user is going to be working away from their
desk, for example in a workshop. All the call settings the user has on their main phone will apply to calls that
follow the follow-me feature, including forward on busy or no answer.

Follow Me can be set either from the users main phone – Follow Me To – or from the phone where they want
calls to be received – Follow Me Here. Several people can have their telephones forwarded to a follow me
destination and if the phone has a display it will indicate who the call is for.