Avaya IPO R9 IP500 E1R2 ADD 8CH ADI LIC 275638 Manuel D’Utilisation
Codes de produits
275638
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 350
Issue 27.02.0 (Monday, January 06, 2014)
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Held Calls Panel
The held call panel enables the operator to manage all calls held at the operator station. These calls
will appear as a list in panel. The operator can perform the following the functions: Answer the
highlighted held call, Answer the longest held call, Conference held calls (see conferencing section
above) or Transfer held call.
The held call panel enables the operator to manage all calls held at the operator station. These calls
will appear as a list in panel. The operator can perform the following the functions: Answer the
highlighted held call, Answer the longest held call, Conference held calls (see conferencing section
above) or Transfer held call.
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BLF Panel (Busy Lamp Field Panel)
The BLF panel displays icons to indicate the status of selected users. Each icon provides information
on individual users such as: Unread 'User' voicemail messages, User status information, for example
Busy, DND and Forwarded is indicated by the various icons used. Up to 10 tabs with 100 icons on
each tab are supported.
The BLF panel displays icons to indicate the status of selected users. Each icon provides information
on individual users such as: Unread 'User' voicemail messages, User status information, for example
Busy, DND and Forwarded is indicated by the various icons used. Up to 10 tabs with 100 icons on
each tab are supported.
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Park Slot Panel
The park slot panel can contain up to 16 system-wide park slots with specific Park ID's for each slot.
The park slot panel can contain up to 16 system-wide park slots with specific Park ID's for each slot.
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Call History
SoftConsole's call history keeps a combined record of up to 100 (incoming, outgoing and missed) calls
while the application is active Double-clicking any logged call dials that number.
SoftConsole's call history keeps a combined record of up to 100 (incoming, outgoing and missed) calls
while the application is active Double-clicking any logged call dials that number.
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Status Bar
This Shows current status of the system and is divided into four sections that display current
connection status, current Profile name, information messages and The number of new voice mail
messages for the operator. Information messages include any alarm conditions that are present
within the system.
This Shows current status of the system and is divided into four sections that display current
connection status, current Profile name, information messages and The number of new voice mail
messages for the operator. Information messages include any alarm conditions that are present
within the system.