Avaya IPO R9 CUSTMR SVC AGT 20 ADI LIC 275627 Manuel D’Utilisation

Product Description
IP Office 9.0

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Page 20

Issue 27.02.0 (Monday, January 06, 2014)

IP Office release 9.0 introduces a virtualized version of IP Office.  This software allows IP Office to co-reside on
customer provided hardware and VMware software alongside other customer applications instead of needing
dedicated hardware.  This provides customers with a means of better utilizing their computing resources, as
well as adding flexibility in how they manage their hardware environment and applications.  

The key values of virtualization are:

· IP Office can co-exist on customer provided server hardware and VMware software with other Avaya or 3rd

party applications.

· Efficient use of hardware resources.

· Optimized data center footprint requiring less power and less cooling.

· Lower total cost of ownership and higher flexibility

Release 9.0 introduces a new web based management tool for Server Edition and Standard Mode. 

Web Manager for Server Edition is a consolidated management platform for Server Edition mulit-node
deployements. The Web Control server management portal has been enhanced and integrated into Web
Manager. Web Manager for Server Edition features the following capabilities.

· Simplified Linux distribution, server and ignition options.

· Single URL management; no need to point to different servers.

· Single, one-time log-in for IP Office management including VM Pro and One-X Portal.

· Simplified task flow, intuitive menu structure and enhanced graphical design.

· Solution wide  back-up, restore, upgrades and user management.

· User management for User configuration, moves, adds and changes, import/export.

Web Manager for Standard Mode features the following capabilities.

· User configuration.

· Moves, adds and changes.

· Import and export.

IP Office 9.0 includes several new SIP trunk capabilities, designed to simplify and address a wider set of
implementation scenarios.

Direct media allows all IP endpoints to send RTP directly to each other rather than having all media flowing
through the IP Office. This reduces network and VCM utilization for more optimized implementations.

This enhancement enables IP Office to generate an SNMP Trap when there are no free channels available to
handle a call on a SIP Trunk.  It allows external applications to monitor the performance of an IP Office, and
determine whether it is sufficiently provisioned 

IP Office R9.0 enables SIP Trunks to detect tones generated by Super G3 fax machines and configure the DSP
channel with the appropriate codec and ECAN settings.  This is applicable for Service Providers that support
higher data rate fax machines.  Fax enhancements for Super G3 are only available on the IP Office 500 and
500v2, not on the Linux servers. 

For SIP calls this feature sends and receives Reason headers with Q850 content. This header is included in
specific SIP response messages as specified in RFC3398.  The Q850 content includes an ISDN cause value and
text.