Avaya IPO R9 IPSEC VPN TRIAL ADI LIC 275685 Manuel D’Utilisation

Codes de produits
275685
Page de 473
Product Description
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 347
Issue 27.02.0 (Monday, January 06, 2014)
16. Receptionist
SoftConsole is the PC based Windows Receptionist solution for IP Office. It can be purchased with the
Receptionist user license. 
SoftConsole has been designed to improve operator service by providing the operator with call information and
available call actions to simplify call handling and give the appropriate response to the caller. With this easy to
use software tool the operator can maintain visibility of the number and type of calls waiting and so ensure
that clients are greeted in a professional manner. SoftConsole can be minimized in the Windows system tray
when not in use, but will pop up on the screen when a call is received.
SoftConsole has been designed to be easy to use, while offering a look and feel which will appeal to
experienced and novice operators alike.