Avaya IPO R9 OFF WORKER 20 PLDS LIC 273932 Manuel D’Utilisation

Product Description
IP Office 9.0

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Page 89

Issue 27.02.0 (Monday, January 06, 2014)

In order to support the maximum numbers in the capacity table, the following caveats apply.

· The minimum hardware deployment required is a Primary Server and Secondary Server or a Primary Server

and two IP500 v2 Expansion Servers.

· To achieve full resilience to any single node failure, the sum of users on the Primary Server and any other

node should not exceed 1500 users.  

Example 1: Primary Server = 750 users, Secondary Server = 750 users, Expansion Server = 500 users.

Example 2: Primary Server = 750 users, Secondary Server = 750 users, 2 x IP500 v2 Expansion Server =
250 users each.

· A single, central SoftConsole can only see busy status updates for up to 1680 users.

Above 1680 users, a local SoftConsole can be placed at each node to provide complete coverage.

· 1100 Series and 1200 Series phones are not supported if the solution exceeds 1000 users.

· Call handling capacity is reduced from 18000 to 7200 calls per hour (BHCC) when one-X portal users are

active.
One-X Portal UC clients must not be deployed concurrently on a system with a busy contact center where
total system call rate would exceed 7200 calls per hour.

Note that the HP DL120 has been replaced with the Dell R210 server.

Maximum Solution Users

2000

Maximum users per DL360 (Primary/ Secondary)

1500

Maximum users per DellR210 (Primary/ Secondary)

750

Maximum users per Dell R210 (Expansion)

750

Maximum users per IP500 V2

384

Total Extensions

2000

Maximum extension per DL360 (Primary/ Secondary)

1500

Maximum extensions per Dell R210 (Primary/ Secondary)

750

Maximum extensions per Dell R210 (Expansion)

750

Maximum DECT R4 Extensions per device

384

Maximum Remote Worker  Extensions, HP DL360

256

Maximum Remote Worker Extensions, HP Dell R210

128